---
title: "Admin Agent"
slug: "admin-agent"
status: "update"
updated: 2026-08-05T11:12:33Z
published: 2026-08-05T11:12:39Z
canonical: "help.symphonysummitai.com/admin-agent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Agent

The Admin Agent is a centralized administrative interface for managing tenant-level operations in AIW. It provides authorized administrators with access to operational features that support the configuration, maintenance, and monitoring of AIW services.

## Key capabilities

- Provides a centralized interface for tenant administration.
- Routes requests to the appropriate agent service or remote processing service.
- Displays the progress and result of administrative operations.
- Helps administrators perform operational tasks without using command-line tools.
- Maintains tenant isolation so that actions apply only to the selected customer environment.

## Customer Admin

Customer Admin is a capability within the Admin Agent that allows authorized administrators to manage customer-specific operations. Its initial capability enables administrators to manually trigger and track ingestion pipeline jobs for a selected tenant.

For more information refer [Customer Admin](/aiw/docs/ability-to-trigger-ingestion-pipelines).

## Admin Agent

Admin Agent is an AI-assisted capability that enables authorized administrators to configure mandatory Incident Management features across departments and monitor the overall setup progress.

For more information, refer to [Admin Agent](/aiw/docs/admin-agent-1).