---
title: "Agent Online Status Report"
slug: "agent-online-status-report"
updated: 2025-12-23T11:54:46Z
published: 2025-12-23T11:59:00Z
canonical: "help.symphonysummitai.com/agent-online-status-report"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Online Status Report

The Agent Online Status report displays a tabular report regarding the variance of discovered assets that have been contacted or not contacted by Proxy servers over a period of time.

To access Agent Online Status Report, perform the following steps:

1. Select **Reports** to view the reports. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Reports.png) Figure: Reports
2. Select **Asset Management** to view the asset reports. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Asset mgmt.png) Figure: Service Automation
3. Select **Discovery Insights** Dashboard to view the reports. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Asset Mis Insights(1).png) Figure: Dashboards
4. Click the vertical ellipse ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/vertical ellipse(1).png) on the **Agent Online Status Report** in the Discovery Insights Dashboard page. Upon performing this action you can view other options on the report. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Agent Online Status(2).png)

Figure: Agent Online Status Report
5. Select **Enter fullscreen** to view the report. For other options, refer to the [Field Description](/apex/docs/apex2-am-maker-checker-report#field-description). ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/agent online stat.png) Figure: Agent Online Status Options

### Field Description

The following table describes the options on the report in the Dashboard.

| Field | Description |
| --- | --- |
| Force Refresh | Select Force Refresh option to refresh the report. |
| Enter fullscreen | Select Enter fullscreen to view the report in a full screen mode. |
| View query | Select View query to view the report query in a popup. |
| View as table | Select View as table to view the query in a tabular format. |
| Drill to detail | Select Drill to detail to view the details at the ID level. |
| Share | Click Share and select the below option: - Copy permalink to clipboard - Share chart by email |
| Download | Click Download to export the Report to Excel or save as Image. |