--- title: "Analyst" slug: "analyst-17" updated: 2025-12-23T11:59:03Z published: 2025-12-23T11:59:03Z canonical: "help.symphonysummitai.com/analyst-17" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Analyst The **Analyst** plays a key role in fulfilling and managing service requests submitted by end users. Their primary responsibilities within the SR module are streamlined through an interactive and functional interface that includes: - Create New Service Request for Users. - Manage Service Request List - Actions on Service Request Details