---
title: "Approve Service Catalog"
slug: "approve-service-catalog-1"
updated: 2026-08-21T07:12:30Z
published: 2026-08-21T07:12:30Z
canonical: "help.symphonysummitai.com/approve-service-catalog-1"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve Service Catalog

You can create SRs along with the Approval using the following API Request.

| **Service Name** | **HTTP Method** |
| --- | --- |
| SR_ApproveServiceCatalog_Workflow | POST |

**With Custom Attributes**

#### Sample Request

```json
{
 "ServiceName":"SR_ApproveServiceCatalog_Workflow",
   "objCommonParameters":{      
      "_ProxyDetails":{
       "AuthType": "APIKEY",
        "APIKey": "XXXXXXXXXXXXXXXXX",
         "ProxyID":0,
         "ReturnType":"JSON"       
      },    
         "objSRServiceTicket":{"UserId":"229","CurrentLevelApprovers":"","TicketID":134,"SupportFunction":"IT","WorkgroupID":1,"ServiceTicketID":134,"ApprovalDelegatedId":0,"ApprovalRemarks":"Approving SR for the testing purpose,please ignore","Status":"true","CurrentApprovalLevel":"1","Org_ID":"1","ServiceCatalogID":31,"HasCompleteApprovalFlow":0,"ServiceCategoryID":1,"ForwardUserId":0,"ListSRApprovals":[],"DelegationMode":0,
"strCustomAttributes":"[{\"Attribute_ID\":387,\"Attribute_Name\":\"Pickup align date\",\"Attribute_Value\":\"2021-01-08\",\"Attribute_Type\":\"Date\"},{\"Attribute_ID\":\"388\",\"Attribute_Name\":\"Transporter\",\"Attribute_Value\":\"398\",\"Attribute_Type\":\"DropdownList\"}]"
                    
               }
   }
}
```

#### Request Parameters

| **Parameter Name** | **Type** | **Description** | **Mandatory** |
| --- | --- | --- | --- |
| Service Name | **STRING** | The name of the static service (SR_ApproveServiceCatalog_Workflow). | **FALSE** |
| APIKey | **STRING** | APIKey that is generated that is described in [API Authentication and Authorization](https://eitdocs.atlassian.net/wiki/spaces/ELSP3/pages/19975014/API+Authentication+and+Authorization) section. Value should be APIKey. | **FALSE** |
| AuthType | **STRING** | Type of Authentication. | **FALSE** |
| ProxyID | **INTEGER** | Type of the request return. The value should be *0.* | **FALSE** |
| ReturnType | **STRING** | Type of the request return. For Example: Json, XML, YAML, etc. | **FALSE** |
| OrgID | **INTEGER** | Unique Identification of the Organization. The value should be *1.* | **FALSE** |
| UserID | **INTEGER** | Unique Identification of the user. It is a approver User ID. | **TRUE** |
| TicketID | **INTEGER** | Identification number of the ticket. | **FALSE** |
| SupportFunction | **STRING** | Type the support function information. For example: IT. | **FALSE** |
| WorkgroupID | **INTEGER** | Identification number of the Workgroup for which the required Service Request belong to. | **FALSE** |
| ServiceTicketID | **INTEGER** | Unique identification number of the Service ticket number. | **TRUE** |
| Status | **STRING** | The status of the service catalog. If input value is “True” then it is Approved and If input value is “False” then it is rejected. | **TRUE** |
| CurrentApprovedLevel | **INTEGER** | The level of the current approval. The Level of Approver could be 1,2,3 and so on. | **TRUE** |
| ServiceCatalogID | **INTEGER** | Unique Identification number of the Service Catalog. If the **Service Catalog** has mandatory Custom Attributes, the **strCustomAttributes** parameter is mandatory. | **TRUE** |
| ServiceCategoryID | **INTEGER** | Unique Identification number of the Service Category. **Note:** It is mandatory to provide either **ServiceCategoryID** or **ServiceCategoryName** value. | **FALSE** |
| strCustomAttributes | **ARRAY** | Custom attributes for a specified User. These Custom Fields include the following parameters: - **Attribute_ID** - **Attribute_Name** - **Attribute_Value** - **Attribute_Type** | **FALSE** |

**Without Custom Attributes**

#### Sample Request

```json
{
 "ServiceName":"SR_ApproveServiceCatalog_Workflow",
   "objCommonParameters":{      
      "_ProxyDetails":{
       "AuthType": "APIKEY",
        "APIKey": "XXXXXXXXXXXXXXXXX",
         "ProxyID":0,
         "ReturnType":"JSON"       
      }    
         "objSRServiceTicket":{"UserId":"229","CurrentLevelApprovers":"","TicketID":134,"SupportFunction":"IT","WorkgroupID":1,"ServiceTicketID":134,"ApprovalDelegatedId":0,"ApprovalRemarks":"Approving SR for the testing purpose,please ignore","Status":"true","CurrentApprovalLevel":"1","Org_ID":"1","ServiceCatalogID":31,"HasCompleteApprovalFlow":0,"ServiceCategoryID":1,"ForwardUserId":0,"ListSRApprovals":[],"DelegationMode":0
                   
               }
   }
}
```

#### Request Parameters

| **Parameter Name** | **Type** | **Description** | **Mandatory** |
| --- | --- | --- | --- |
| Service Name | **STRING** | The name of the static service (SR_ApproveServiceCatalog_Workflow). | FALSE |
| APIKey | **STRING** | APIKey that is generated that is described in [API Authentication and Authorization](https://eitdocs.atlassian.net/wiki/spaces/ELSP3/pages/19975014/API+Authentication+and+Authorization) section. Value should be APIKey. | FALSE |
| AuthType | **STRING** | Type of Authentication. | FALSE |
| ProxyID | **INTEGER** | Type of the request return. The value should be 0. | FALSE |
| ReturnType | **STRING** | Type of the request return. For Example: Json, XML, YAML, etc. | **FALSE** |
| OrgID | **INTEGER** | Unique Identification of the Organization. The value should be 1. | **FALSE** |
| UserID | **INTEGER** | Unique Identification of the user. It is a approver User ID. | TRUE |
| TicketID | **INTEGER** | Identification number of the ticket. | **FALSE** |
| SupportFunction | **STRING** | Type the support function information. For example: IT. | **TRUE** |
| WorkgroupID | **INTEGER** | Identification number of the Workgroup for which the required Service Request belong to. | FALSE |
| ServiceTicketID | **INTEGER** | Unique identification number of the Service ticket number. | **TRUE** |
| Status | **STRING** | The status of the service catalog. If input value is “True” then it is Approved and If input value is “False” then it is rejected. | **TRUE** |
| CurrentApprovalLevel | **INTEGER** | The level of the current approval. The Level of Approver could be 1,2,3 and so on. | **TRUE** |
| ServiceCatalogID | **INTEGER** | Unique Identification number of the Service Catalog. If the **Service Catalog** has mandatory Custom Attributes, the **strCustomAttributes** parameter is mandatory. | FALSE |
| ServiceCategoryID | **INTEGER** | Unique Identification number of the Service Category. **Note:** It is mandatory to provide either **ServiceCategoryID** or **ServiceCategoryName** value. | FALSE |