---
title: "Asset with Inactive Users"
slug: "asset-with-inactive-users"
updated: 2026-02-23T12:01:37Z
published: 2026-02-23T12:01:37Z
canonical: "help.symphonysummitai.com/asset-with-inactive-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Asset with Inactive Users

The Assets With Inactive Users report provides a tabular view of the list of assets with inactive users or the list of aged assets.

**Steps to access Assets By Floor Report:**

1. Navigate to **Reports** > **Asset Management**. The **Dashboards screen** is displayed. Select **Asset Miscellaneous Insights**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-X5FJQ5IH.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) Figure: Asset Miscellaneous Insights
2. Navigate to **Assets with Inactive Users Report**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-LHDNXH3H.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) Figure: Assets with Inactive Users

**ACTIONS**

Click ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-K2J5G24F.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) to perform any actions on the Report. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-8D920IAJ.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D)

Figure: Actions

You can perform following actions:

| **Icons** | **Action** |
| --- | --- |
| Force refresh | Ensures that **the most up-to-date values** are displayed. |
| Enter fullscreen | Displays the Report in full screen for better visibility and presentation. |
| View query | To view the actual query which is used to run the report. |
| View as table | Switches the visual view to a data grid or tabular view. Search the Data using Search text box on the top. Edit the chart using **Edit Chart** option. **Screenshot** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-85O2E0PA.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) |
| Drill to Detail | Displays the detailed information on Report. |
| Share | Share the report by email or copy the permalink to clipboard. **Screenshot** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-HDHDDT2G.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) |
| Download | Download the report as an image or export to .CSV or Excel. **Screenshot** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-KD7CQ7TI.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) |

## Access Reports from Charts

To access Asset with Inactive Users Report, perform the following steps:

1. Navigate to **Reports** > **Asset Management**.
2. Click **Charts** on the top panel and select AM_Assets with Inactive Users to view the report.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-XMZ1VRMJ.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) Figure: AM_Assets with Inactive Users
3. Report with edit option is displayed.

The report page with page sections are described in the following list:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-I7HJN461.png?sv=2026-02-06&spr=https&st=2026-11-08T20%3A58%3A34Z&se=2026-11-08T21%3A58%3A34Z&sr=c&sp=r&sig=RsRGPJj0eXjWGCsVju2HSTLV8Pj5Mf2NJY5AdSvWy4k%3D) Figure: Assets with Inactive Users Report
  1. Left panel
  2. Center Panel
  3. Right Panel