---
title: "Capacity Record List"
slug: "capacity-record-list"
updated: 2026-01-07T06:07:48Z
published: 2026-01-07T06:07:48Z
canonical: "help.symphonysummitai.com/capacity-record-list"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Capacity Record List

The **Capacity Record List** is the central view in the **Service Quality** module of **SLA Management**, where users can manage and track all existing **Capacity Records** related to service performance, resource planning, and business-driven capacity changes.

You can view the Capacity Record in the following formats:

### Tabular View

Displays capacity records in a **tabular layout** with sortable columns ( Record ID, Created Date, Description, Service Name, Activities).

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Capacity Record List(2).png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A48%3A08Z&se=2026-10-27T02%3A48%3A08Z&sr=c&sp=r&sig=exr9wqTF9AjXfVbjUkvHG3VVTY9MUe44if52jhinupg%3D)Figure: Capacity Record List

| Field | Description |
| --- | --- |
| ID | Click ID to view the configured Capacity Record. These are clickable hyperlinks that opens the Record in the same window. |
| Created Date | Displays when the Capacity Record was created. |
| Description | Displays the Description for each of Record. |
| Service Name | Displays the Service Name configured on the Capacity Record |
| Activities | Displays the Activities which is configured in the Record. |

### Tile View

To view the same in a Tile View click ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/title.png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A48%3A08Z&se=2026-10-27T02%3A48%3A08Z&sr=c&sp=r&sig=exr9wqTF9AjXfVbjUkvHG3VVTY9MUe44if52jhinupg%3D) tile icon.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Capacity Record List 1.png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A48%3A08Z&se=2026-10-27T02%3A48%3A08Z&sr=c&sp=r&sig=exr9wqTF9AjXfVbjUkvHG3VVTY9MUe44if52jhinupg%3D)Figure: Capacity Record List

### Create Capacity Record

You can create a new record from the Record List page, click **+ Add New** on the actions panel to create a record.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/add new 1(1).png?sv=2026-02-06&spr=https&st=2026-10-27T01%3A48%3A08Z&se=2026-10-27T02%3A48%3A08Z&sr=c&sp=r&sig=exr9wqTF9AjXfVbjUkvHG3VVTY9MUe44if52jhinupg%3D) Figure: Capacity Record List