---
title: "Change Management Dashboard"
slug: "change-management-dashboard"
updated: 2025-12-23T11:54:50Z
published: 2025-12-23T11:59:00Z
canonical: "help.symphonysummitai.com/change-management-dashboard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Management Dashboard

The **Change Management Dashboard** provides a centralized view of key change-related metrics, empowering IT teams to effectively monitor, control, and optimize the change lifecycle. This dashboard supports better risk management, approval oversight, schedule adherence, and success rate tracking for change requests (CRs).

#### Included Reports

**CR Status Report**

Displays the current status of all change requests (e.g., Open, In Progress, Completed) for real-time tracking.

**CR Pending for Approval Report**

Lists change requests awaiting approval, highlighting potential workflow bottlenecks.

**CR On Hold Report**

Identifies change requests currently on hold and specifies the reasons for delays.

**CR By Change Type**

Categorizes changes as Standard, Normal, or Emergency to support planning and compliance analysis.

**Average Schedule Variance Report**

Tracks deviations between planned and actual change implementation timelines to monitor schedule adherence.

**Changes by Risk Level**

Groups changes by risk level (Low, Medium, High) to assess and manage exposure.

**TAT by Change Type**

Measures Turnaround Time (TAT) for each change type to evaluate process efficiency.

**TAT by Priority**

Tracks average resolution time based on priority, supporting SLA compliance management.

**TAT by Assigned Group**

Monitors completion time by workgroup to identify team-level process improvements.

**Change Success Rate**

Measures the percentage of change requests that are successfully implemented.

**Failed Changes with Reasons**

Analyzes failed change requests and documents root causes for continuous improvement.

**Change Requests by CAB Approval Type**

Tracks change requests by Change Advisory Board (CAB) approval process, providing oversight.

**Change Implementation Time**

Captures total time taken from change initiation to completion.

**Emergency Change Frequency**

Monitors the number and trends of emergency changes to inform risk and planning strategies.