---
title: "Configure E-mail Notifications"
slug: "configure-e-mail-notifications"
updated: 2025-12-23T11:54:11Z
published: 2025-12-23T11:58:53Z
canonical: "help.symphonysummitai.com/configure-e-mail-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure E-mail Notifications

You can send E-mail Notifications to the configured e-mail recipients for various actions related to an Asset, such as allocation, deallocation, reconciliation, movement, repair, software installation, and uninstallation.

To configure E-Mail Notifications, perform the following steps:

1. Navigate to **Asset** > **Configuration** > **Others** > **E-mail Notification**.
2. In the **ACTIONS** panel, click **ADD NEW.** The **E-MAIL NOTIFICATION** page is displayed. For more details about the fields on the **E-MAIL NOTIFICATION** page, see [Field Description](/apex/docs/apex2-configure-e-mail-notifications#field-description). ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/email notification.png?sv=2026-02-06&spr=https&st=2026-11-07T18%3A58%3A25Z&se=2026-11-07T19%3A58%3A25Z&sr=c&sp=r&sig=audO6LbFIfOl8Bo8FR6bDWF2DFR0Y3yHIAjH6oE%2BHtY%3D) Figure: E-MAIL NOTIFICATION page: Configuring E-mail Notifications
3. Click **SUBMIT** to configure the e-mail CC recipients and/or software installation/uninstallation notification recipients.

#### Field Description

The following table describes the fields on the **E-MAIL NOTIFICATION** page:

| **Field** | **Description** |
| --- | --- |
| Tenant | Select the **Tenant** for which you want to configure the E-mail Notifications for CC and software installation/ uninstallation. |
| Category | Select the **Category** for which you want to configure the E-mail Notifications for CC and software installation/ uninstallation. |
| Store | Select the **Store** for which you want to configure the E-mail Notifications for CC and software installation/ uninstallation. |
| Status | Select the **Status** as Enabled if the e-mail notification configuration is active. Select the **Status** as Disabled if the e-mail notification configuration is inactive |
| **Mail CC Configuration** | Configure the CC E-mail Notifications. |
| Notify for | Select the actions from the drop-down list for which you want to configure the CC E-mail Notifications. You can select multiple actions from the drop-down list. |
| User | Select the Users, whom you want to send the E-mail Notifications for the selected set of actions. For information about searching users, see [Searching Users](https://help.symphonysummitai.com/apex/docs/apex2-search-users). |
| User List | Displays the list of users that you selected in the **User** field. |
| **Software Installation/Uninstallation Notification** | Configure the E-mail Notifications for software installation/ uninstallation. |
| Software Installation Notify To | Type in the e-mail IDs of the users whom you want to notify when a software is installed. |
| Software Uninstallation Notify To | Type in the e-mail IDs of the users whom you want to notify when a software is uninstalled. |
| SAM Uninstallation Notify To | Type in the e-mail IDs of the users whom you want to notify when SAM is uninstalled. |
| Type | Select the type of the software from the drop-down list. You can select the following type of software: - Only Baselined - Not Baselined - All (both Baselined and not Baselined software) For more details about baselining the software, see [Baselining Software](https://help.symphonysummitai.com/apex/docs/apex2-configure-baseline-profile). |

### ACTIONS

This section explains all the icons displayed on the **ACTIONS** panel of the **E-MAIL NOTIFICATION** page.

#### Filters

Click **Filters** to specify the filter criteria to display the configured e-mail notifications for a selected **Tenant**, **Category** and/or **Store**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/filt.png?sv=2026-02-06&spr=https&st=2026-11-07T18%3A58%3A25Z&se=2026-11-07T19%3A58%3A25Z&sr=c&sp=r&sig=audO6LbFIfOl8Bo8FR6bDWF2DFR0Y3yHIAjH6oE%2BHtY%3D) Figure: FILTERS pop-up page

#### **SHOW LIST**

Click **SHOW LIST** to display the **LIST** table showing all the configured E-mail Notifications for the selected Category. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/E-mail notification list(1).png?sv=2026-02-06&spr=https&st=2026-11-07T18%3A58%3A25Z&se=2026-11-07T19%3A58%3A25Z&sr=c&sp=r&sig=audO6LbFIfOl8Bo8FR6bDWF2DFR0Y3yHIAjH6oE%2BHtY%3D) Figure: E-MAIL NOTIFICATION page

- To edit the E-mail Notification details, click the configured **Category**. Make appropriate changes and click **SUBMIT**.
- To display the inactive E-mail Notification details, click the **Include Inactive** check box.

> [!NOTE]
> Note
> 
> When the E-mail Notification details are displayed under the **LIST** table, the **ADD NEW** action is displayed on the **ACTIONS** panel. Click **ADD NEW** to configure new E-mail Notifications for a Category.