---
title: "Configure Log Incident Page"
slug: "configure-log-incident-page"
updated: 2025-12-23T11:53:29Z
published: 2025-12-23T11:58:41Z
canonical: "help.symphonysummitai.com/configure-log-incident-page"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Log Incident Page

You can configure one or more static and custom fields and provide required display names to the fields as per the organizational needs. Also, you can make a field mandatory where the users must fill in a value to save the record.

To configure Log Incident page, perform the following steps:

1. Navigate to **Incident** > **Configuration** > **Incident Masters** > **Log Incident Page**.
2. Select **Tenant** under which you want to create a Log Incident Page. Configuration fields are displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Configure fields(1).png)

Figure: Log Incident Page
3. Select the **Customer** name in the **Customer** list box.
4. Select the required rule from the **Attribute by Rule** drop-down list.
5. Select the check boxes for the fields that is to be displayed on the **NEW INCIDENT** page. You can also specify a specific label name for the fields under **Label** and indicate if the field should be mandatory by selecting the **Mandatory** check box.

> [!NOTE]
> Note
> 
> - On the **LOG INCIDENT PAGE,** the custom attributes tagged/linked to specific rule/selected rule are highlighted in different color as show below.
> 
> ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/mapped.png)

**Prerequisite required for Configuration**

1. Navigate to **Incident** > **Configuration** > **Incident Masters** > **Log Incident Page**.
2. Select **Tenant**.
3. Select **Enable Asset Advance Filter**, **Asset Allocation**, and **Location**.

1. Select the **Active** check box to make this configuration active for the selected Tenant and Customers.
2. Click **SUBMIT** to save the configuration.

Based on the selections on the **LOG INCIDENT PAGE**, the options are displayed on the **NEW INCIDENT** page using which the End Users can log new Incidents (see: Logging Incidents).

> [!NOTE]
> Note
> 
> You can create the Custom Groups and Custom Group Values by using the Form Builder (**Admin** > **Basic > Infrastructure** > **Form** **Builder**). Using Custom Groups, you can define custom sections on the **NEW INCIDENT** page. Using Custom Group Values, you can add Custom Fields under the custom sections on the **NEW INCIDENT** page (see: Configuring Custom Fields for Incident Management).

#### SHOW LIST

To view the list of configured Log Incident Pages click **SHOW LIST** on the **ACTION** panel. You can view the List of Customers.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Customer List.png)Figure: Log Incident Page