---
title: "Configuring Domain"
slug: "configuring-domain"
updated: 2026-02-20T07:26:29Z
published: 2026-02-20T07:26:29Z
canonical: "help.symphonysummitai.com/configuring-domain"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Domain

### What is a Domain?

A Domain is the customer of a **Managed Service Provider** (MSP). The organization name is generally the Domain name. You can configure Domains and map them to Role Templates and Users. You can also configure the Password Policy for a Domain.

To configure Domain, perform the following steps:

1. Navigate to **Admin**> **Infrastructure > General > Domain**.
2. On the **Domain** page, click **Add New** on the right **Actions** panel.
3. Provide data in all the fields and then click **Submit**. A new Domain is added successfully.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Domain 1.jpg?sv=2026-02-06&spr=https&st=2026-10-27T07%3A49%3A10Z&se=2026-10-27T08%3A49%3A10Z&sr=c&sp=r&sig=JMNF%2F%2FuRoYL1PqbZv8%2Fno5zNw4JqMVug6tL%2BVLv8qaQ%3D) Figure: Domain page

##### Field Description

| **Field** | **Description** |
| --- | --- |
| **Details** |
| Domain Name | Select a Domain name. |
| Global | Select **Global** check box to make this Domain as the Global Domain. **Note:** A Global Domain is the top-level Domain in an organization to advertise its website worldwide. A Global Domain also includes organization-specific Domains under it. **Example:** The **NovaTech** is a Global Domain of the **NovaTechAI** whereas the **NovaTech_sb123** and the **NovaTech_sb321** are the **NovaTechAI**-specific Domains. **Note:** You can configure only one Domain as a Global Domain. |
| Language | Select a Language from the drop-down list. The selected language is applied to all the users mapped to this Domain. **Note:** To use this option, the Language Translation needs to be enabled by the Administrator. |
| Display Language Icon | If selected, the **Language** icon on the top navigation bar is available to the users. The users can then select the language in which they want to translate the pages. |
| **Password Policy Configuration** |
| Minimum Password Length | Specify the minimum password length of the password. |
| Include Special Characters | If selected, there should be at least one special character **(e.g. @#$% )** in the password. |
| Include Numbers (0-9) | If selected, there should be at least one number (0-9) in the password. |
| Include Upper Case (A-Z) | If selected, there should be at least one upper case (A-Z) in the password. |
| Include Lower Case (a-z) | If selected, there should be at least one lower case (a-z) in the password. |
| Exclude Characters | This check box is selected by default and is a read-only check box. the password cannot contain the following characters: ({}[]()/\'"~,;:<> |
| No. of Days for Password Expiry | Specify the number of days after which the users password should expire. |
| Password Expiry Alert (days) | Specify the number of days before which the user must receive password expiry alerts notification. Example: If 10 is specified in this text box, and the password expiry date is 20th May 2019, the user starts receiving password expiry notifications from 10th May 2019. |
| Password History Count | Specify the number of previously used passwords that can not be reused. |
| Incorrect Password Attempts | Specify the allowed number of incorrect password attempts after which user's account should get locked. |
| Unlock Account (in Mins.) | Specify the time after which user's account gets unlocked automatically. |
| Active | If selected, this Domain becomes active. |

> [!NOTE]
> Note:
> 
> If none of the following check boxes are selected: **Include Special Characters**, **Include Numbers**, **Include Upper Case**, and **Include Lower Case**, the default Password Policy as explained below comes into effect.
> 
> - The password should be alphanumeric (Ex: ABC123).
> - The password should contain special characters (Ex: ABC@123).

##### Actions

This section explains all the icons displayed on the right **Actions** panel of the **Domain** page.

**Show List**

Click **Show List** to display the **List** table showing all the configured Domains. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Domain 2.jpg?sv=2026-02-06&spr=https&st=2026-10-27T07%3A49%3A10Z&se=2026-10-27T08%3A49%3A10Z&sr=c&sp=r&sig=JMNF%2F%2FuRoYL1PqbZv8%2Fno5zNw4JqMVug6tL%2BVLv8qaQ%3D) Figure: Domain page

> [!NOTE]
> Note:
> 
> **Domain ID** column in the **LIST** table displays the ID associated with every configuration. **Domain ID** will help analysts with handy information, especially when managing the API calls during the integration of application with third-party application.