---
title: "Create an SR with Service Catalog"
slug: "create-an-sr-with-service-catalog"
updated: 2026-08-21T06:56:06Z
published: 2026-08-21T06:56:06Z
canonical: "help.symphonysummitai.com/create-an-sr-with-service-catalog"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create an SR with Service Catalog

You can create an SR with the Service Catalog using the following API Request.

| **Service Name** | **HTTP Method** |
| --- | --- |
| SR_LogServiceCatalog | POST |

#### **Sample Request**

```json
{

  "ServiceName": "SR_LogServiceCatalog",

  "objCommonParameters": {

    "_ProxyDetails": {

      "AuthType": "APIKEY",

      "APIKey": "XXXXXXXXXXXXXXXXXXXXXXXXXXX",

      "OrgID": "1",

      "ReturnType": "JSON",

      "ProxyID": 0,

      "TokenID": ""

    },

    "objSRServiceTicket": {

      "ServiceCatalogID": 1031,

      "LogSRForUserMode": false,

      "ServiceCategoryID": 1,

      "DelegationMode": false,

      "WorkGroupID": 17,

      "DelegateeUserID": 0,

      "Org_ID": "1",

      "strCustomAttributes": [

        {

          "Attribute_Type": "TextArea",

          "Attribute_Value": "Test forServiceCatalog",

          "Attribute_ID": 1085,

          "Attribute_Name": "Address"

        }

      ],

      "strMvCustomAttributes": [

        {

          "RowID": "1",

          "Attribute_Value": 18,

          "AttributeType": "TEXTBOX",

          "Attribute_ID": "1075",

          "Attribute_Name": "Age",

          "Attribute_Text": 18

        }

      ],

      "ServiceCategoryName": "Desktop",

      "ServiceCatalogName": "NoApproval",

      "JustificationRemarks": "remarks",

      "NoOfApprovals": 2,

      "Approver1Name": "Jyothi",

      "Approver1": "WorkgroupOwnerApproval",

      "Approver1Id": "9",

      "Approver2Name": "Megha",

      "Approver2": "TechnicianSelectable",

      "Approver2Id": "6",

      "SupportFunction": "ITTec"

    }

  }

}
```

#### **Request Parameters**

| **Parameter Name** | **Type** | **Description** | **Mandatory** |
| --- | --- | --- | --- |
| SupportFunction | STRING | The value is Instance Code. For Example: IT Tec. | TRUE |
| ServiceCatalogID | INTEGER | Unique Identification number of the Service Catalog. - If the **Service Catalog** has mandatory Custom Attributes, the **strCustomAttributes** parameter is mandatory: - If the **Service Catalog** has mandatory multivalued custom attributes**,** the **strMvCustomAttributes** is mandatory. **Note:** It is mandatory to provide either **ServiceCatalogID** or **ServiceCatalogName** value. | TRUE |
| ServiceCatalogName | STRING | Name of the Service Catalog. | TRUE If **ServiceCatalogID** value is provided then it is not mandatory. |
| ServiceCategoryID | INTEGER | Unique Identification number of the Service Category. **Note:** It is mandatory to provide either **ServiceCategoryID** or **ServiceCategoryName** value. | TRUE |
| ServiceCategoryName | STRING | Name of the Service Category. | TRUE If **ServiceCategoryID** value is provided then it is not mandatory. |
| WorkGroupID | INTEGER | Unique Identification number of the Workgroup. **Note:** It is mandatory to provide either **WorkGroupID** or **WorkGroupName** value. | TRUE |
| WorkGroupName | STRING | Name of the Workgroup. | TRUE If **WorkGroupID** value is provided then it is not mandatory. |
| JustificationRemarks | STRING | Specify the Remarks. | TRUE |
| Org_ID | STRING | Unique Identification number of an organization. | TRUE |
| NoOfApprovals | INTEGER | Based on **NoOfApprovals** count user needs to provide approver details. | TRUE |

#### **Sample Response**

```json
{

    "Errors": "",

    "Message": null,

    "Output": "",

    "TokenID": "",

    "OrgID": 0,

    "OutputObject": {

        "CatalogD etails": {

            "Message":"Successfully	saved the service request. Service Request ID: SR2512",

            "SRId": "2512",

            "UploadControlUID": []

        }

    }

}
```