---
title: "Exporting Configurations by File"
slug: "exporting-configurations-by-file"
updated: 2026-02-25T03:32:03Z
published: 2026-02-25T03:32:03Z
canonical: "help.symphonysummitai.com/exporting-configurations-by-file"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting Configurations by File

## Exporting Configurations by File

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The Export Configurations by File feature enables the administrators to export the configurations from one server and import them to another. This avoids the need to add the same configuration in multiple servers, thus saving a lot of time and effort. For example, the administrators can export the configuration from a Staging server and import them to a Production environment.

You can export the configurations of the following modules:

- Incident Management
- Service Request Management
- Change Management
- Problem Management
- Knowledge Management

#### To Export the Configurations by File:

1. Navigate to **Admin> Infrastructure** > **Export/Import** > **Export** **Configurations by File.** The **Export Configurations By File** page is displayed.
2. Select the **Module** and **Tenant** details from the drop-down list. Click **Search**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-2BIBXCWW.png)

Figure: Export Configurations by File
3. The **Master Types** and their corresponding categories are displayed. All the Master Types are selected by default. Clear any fields that are not required and click **Export**.
4. Specify the Uniform Naming Convention (UNC) path (For example, \\D:\sharedfolder) in the **File path** text box. The **File Name** is saved as Module Name_Tenant_Date & Time. You can edit it if required.
5. Select the format of the file to be exported. You can select the **File Type** as **XML** or **JSON** from the drop-down list. Click **Submit.** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-7CEZP1MR.png) Figure: Export To pop-up page
6. The selected configurations are saved in JSON and XML formats in the specified UNC path.
7. You can import the exported configurations from **Importing Configurations By File** page.