---
title: "Feedback Moderation"
slug: "feedback-moderation"
updated: 2025-12-23T11:53:28Z
published: 2025-12-23T11:58:41Z
canonical: "help.symphonysummitai.com/feedback-moderation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback Moderation

The Feedback Moderator can view the Feedback ratings provided by the End Users. The Analysts then request the End Users to re-submit the feedback rating.

To request Feedback re-submission, perform the following steps:

1. Click **Incident > User > Feedback Moderation**. The **Feedback Moderation** page is displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Feedback_Moderation_popup1.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A44%3A32Z&se=2026-10-26T15%3A44%3A32Z&sr=c&sp=r&sig=1lqQqTqJjq5n8bTZWH0ap0PUXd4AHzrOA3DvjqhW%2F%2Fg%3D)

Figure: Feedback Moderation
2. On the **Feedback Moderation** page, click the **Incident ID** to request Feedback re-submission for the Incident. The Incident Summary page is displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Feedback_Moderation_popup2.png?sv=2026-02-06&spr=https&st=2026-10-26T14%3A44%3A32Z&se=2026-10-26T15%3A44%3A32Z&sr=c&sp=r&sig=1lqQqTqJjq5n8bTZWH0ap0PUXd4AHzrOA3DvjqhW%2F%2Fg%3D)

Figure: Summary page
3. On the **Summary** page, click the **Feedback Details** tab and select the check box **Request For Feedback Resubmission.**
4. Type in the reason for Resubmission request in the **Comments** field and click **Submit**.

> [!NOTE]
> Note
> 
> The End User is notified about the Feedback resubmission request. The End User cannot resubmit the Feedback rating after the configured resubmission time expires.