---
title: "IM_Status Dashboard"
slug: "im-status-dashboard"
updated: 2025-12-23T11:54:50Z
published: 2025-12-23T11:59:00Z
canonical: "help.symphonysummitai.com/im-status-dashboard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IM_Status Dashboard

The **IM_Status Dashboard** consolidates key incident status reports to provide a centralized view of incident progress and distribution across various ITSM dimensions. It helps IT teams track the lifecycle of incidents, monitor workload allocation, and ensure timely resolution through status-based insights.

**Includes the Following Reports**:

- **Incident Status by Analyst** – Tracks incident statuses based on the assigned analyst to assess individual workloads and resolution progress.
- **Incident Status by Workgroup** – Displays incident distribution by status across different support teams.
- **Incident Status by Category** – Shows how incidents are progressing within various predefined categories.
- **Incident Status by Classification** – Breaks down incident statuses based on classification levels for better triage management.
- **Incident Status by Priority** – Highlights the status of incidents based on urgency, helping prioritize critical issues