---
title: "My Cart Items"
slug: "my-cart-items"
updated: 2025-12-23T11:53:32Z
published: 2025-12-23T11:58:41Z
canonical: "help.symphonysummitai.com/my-cart-items"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My Cart Items

The user adds Service Requests (SRs) to the Cart to create multiple SRs at once. This option appears only if the administrator enables it. For more information, see Configuring the Service Request Management Module.

The user views items added to the Cart and submits multiple SRs from the **My Cart Items** page.

### To view or update My Cart Items, perform the following steps:

1. Click **Request > User > My Cart Items.** The **My Cart Items** page displays all SRs added to the cart. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/mycartitems.doc-image-dvazypbs.jpg) Figure: My Cart Items page
2. Click the ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/mycartitems.doc-image-fy4888ez.jpg)Filters icon to open the Filters pop-up. You can set the filters to view specific Cart items. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/mycartitems.doc-image-uw3fhhzt.jpg) Figure: Filters pop-up page

The following table describes the fields on the **Filters** page:

| **Field** | **Description** |
| --- | --- |
| Department | Select a Department from the **Department** dropdown list. |
| Category | Select a Category for the Cart item. |
| SRC ID | Enter the Service Request Cart (SRC) ID range in the **From** and **To** fields. |
| Log Date | Enter the SR Log Date range in the **From** and **To** fields. |

1. Select the desired Cart items and then click **Checkout Cart** to create SRs for the selected items.
2. Click the SRC ID to view or update the Cart item details.

To raise a SR for the cart item, click **Checkout Cart**.

- 
  1. To save your changes, click **Update Cart**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/mycartitems.doc-image-qe8xr7fb.jpg) Figure: New Service Request Cart details page