---
title: "Operation Level Specification List"
slug: "operation-level-specification-list"
updated: 2026-02-13T09:35:25Z
published: 2026-02-13T09:35:25Z
canonical: "help.symphonysummitai.com/operation-level-specification-list"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operation Level Specification List

The configured Operation Level Specifications are displayed on the List page for the Admin to manage the OLS. The list page provides the data about the each of the configured OLS using a column header.

You can perform following actions on the List page:

- [View List page](/apex/docs/ols-list#view-ols-list)
- [Apply Filters](/apex/docs/ols-list#apply-filters)
- [Change History](/apex/docs/ols-list#ols-change-history)

## View OLS List

After you configure the OLS, the OLS is added to the List page. You will be able to view the configured OLS attributes such as ID, Created Date, Service Name, Status, Description and Service Group details in a list format. To view the configured OLS, perform the following steps:

1. Log in to the Application as an Admin.
2. Navigate to **SLA** > **Operational Level** > **Operational Level Specification List**. Operation Level Specification List is displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1752261181862.png)

Figure: Operation Level Specification List

For more information, refer to the following Field Description:

| Field | Description |
| --- | --- |
| ID | Specify the OLS name, you must click on the ID to view the OLS configuration. |
| Created Date | Indicate the data of OLS creation along with Time. |
| Service Name | Displays the Service Name of the configured OLS. |
| Status | Displays the current status of the OLS enabling it easy for the user to identify the state of OLS from the List page. |
| Description | Displays the description that is configured in the OLS. |
| Service Workgroup | Displays the Service Workgroup name that is assigned on the particular OLS configuration. |
3. You can further view the list page in the following display:
  1. **Tabular View**: To view the list page in a table format select **Tabular View** option ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/tabular view(3).png) on the List page. By default this option is selected an appears as displayed in the previous figure.
  2. **Tile View**: Click **Tile View** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/tile view(1).png) on the list page to view the OLS configuration details in a card format. The following figure displays its view. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Tile.png)

Figure: OLS - Tile View

## Apply Filters

To find the required OLS configurations on the list page, you are enabled to Filter and Search the required OLS details on the List page. This makes it easy and convenient for the user to find the OLS and look for the required details within the list page quickly.

To apply Filters, perform the following steps:

1. Log in to the application as an Admin.
2. Navigate to **SLA** > **User** > **Operational Level** > **Operational Level Specification List**.
3. Filters popup window is displayed. Select the required field details, select the **Department** and click **Submit**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Filters(5).png)

Figure: Operation Level Specification List
4. Based on the selected fields, Specification list page is displayed.

> [!NOTE]
> Note
> 
> A List of configured OLSs are displayed for the selected **Tenant**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/List.png)

Figure: Operation Level Specification List
5. To make any further search changes to the list page, click Filters icon ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Filter icon(1).png) filter the required search result click **Submit**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/fil(2).png)

Figure: Filters

## OLS Change History

Any changes made on the OLS configuration is logged under the Change History of the Actions Panel. To view the changes made on the OLS, perform the following steps.

1. Log in to the application as an Admin.
2. Navigate to **SLA** > **User** > **Operational Level** > **Operational Level Specification List**. Operation Specification List is displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/OLS List(1).png)

Figure: Operation Level Specification List
3. Click on the **ID** hyperlink. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/ID(2).png)

Figure: OLS ID
4. Hover on history icon ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Change History icon(1).png) and click **Change History** on the Action panel to view the configuration changes made on that particular OLS.

> [!NOTE]
> Note
> 
> Hover on the Change History and the following ToolTip is displayed:
> 
> “View all the changes that occurred on the Operational Level Specification record“.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Change history - OLs.png) Figure: Change History
5. Change History popup window is displayed. Click close icon ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/x(1).png) to close the window.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1752559508615.png)

Figure: OLS Change History
