---
title: "Release Notes Apex Aspen Q1 Patch 8"
slug: "release-notes-apex-aspen-q1-patch-8"
status: "update"
updated: 2026-06-25T13:55:14Z
published: 2026-06-25T13:55:14Z
canonical: "help.symphonysummitai.com/release-notes-apex-aspen-q1-patch-8"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Release Notes Apex Aspen Q1 Patch 8

Every update brings something new, with a focus on enhancing the experience!

The following section provides fixed issues in Apex Aspen Q1 Patch 8 release.

- [Improvements](/apex/docs/release-notes-apex-aspen-q1-patch-8#improvements)
- [Fixed Issues](/apex/docs/release-notes-apex-aspen-q1-patch-8#fixed-issues)

## Improvements

Following are the improvements in this release.

| Improvement Name | Description | Benefits |
| --- | --- | --- |
| Department Selection for SR Catalog Search **User Persona**: End User | AIW now prompts users to confirm their department before searching SR catalogs, delivering more relevant catalog recommendations and faster Service Request creation. For more information, refer to [Multi-Department Support](https://help.symphonysummitai.com/apex/docs/multi-department-support). | - **Reduced Irrelevant Results** – Minimizes incorrect or unrelated catalog recommendations - **Guided User Experience** – Walks users through department selection, catalog confirmation, and information collection - **Faster Request Creation** – Streamlines the SR creation process by directing users to the appropriate catalog from the start |
| LAT Enhancements **User Persona**: End User | Enhances LAT experience by redirecting users when live agent transfer is disabled, suggesting incident creation when no Service Request (SR) catalog is found, and automatically selecting the department when only one option is available. For more information, refer to [LAT Enhancements](/apex/docs/disable-lat-functionality-configurable-per-customer). | - Reduces unnecessary user actions by providing clear, guided fallback options. - Improves overall efficiency and user experience by streamlining workflows and minimizing manual inputs. |

## Fixed Issues

The following are the fixed issues in this release.

| Issue ID | Issue Description | Resolution |
| --- | --- | --- |
| 187358 | When executing the Asset API AM_UpdateAsset_Details, an error message was displayed and it was not updating the Asset Custom Attributes. | The API AM_UpdateAsset_Details is executing and updating the asset custom attributes successfully. |
| 189460 | The Remaining SLA Time column displayed HTML markup instead of the actual SLA values when Incident or Service Request records were exported. | The actual Remaining SLA Time values correctly displayed in exported Incident and Service Request records. |
| 189458 | When an analyst changed the **Workgroup** on the Incident Details page, the Workgroup Change Reason icon/field overlapped with the **Assigned To** label, which prevented the analyst from accessing or entering the mandatory reason for the workgroup reassignment. | Workgroup Change Reason icon/field no longer overlaps with the **Assigned To** label. Analysts are able to enter the required reason successfully. |
| 189402 | While uploading a file with the .svg extension in the Incident module (**Incident List** > **Open any Incident**), the system rejected the attachment and displayed the message: "The following attachment(s) are invalid." | While uploading a file with the .svg extension in the Incident module (**Incident List** > **Open any Incident**), the system uploads the attachment without any error. |
| 189385 | The **Enable Advanced Remote Desktop Sharing** setting was not disabled after being disabled and saved, under Asset Module. Upon navigating away from the **Tenant Configuration** page and returning, the setting remained enabled instead of reflecting the saved disabled state. | The **Enable Advanced Remote Desktop Sharing** setting is getting disabled after being disabled and saved, under Asset Module. |
| 188030 | The allocated action details is not reflecting in the Audit trail after allocating asset via API. | After a successful asset allocation via API, the corresponding **allocation action details** is logged and visible in the **Audit Trail**. |
| 188513 | A blank page was displayed after successful token generation during Mobile App SSO authentication, preventing users from accessing the application. | Mobile App SSO authentication completes successfully, and users are redirected to the application without encountering a blank page. |