---
title: "Retrieve SR List with Interval"
slug: "retrieve-sr-list-with-interval"
updated: 2026-08-21T07:12:30Z
published: 2026-08-21T07:12:30Z
canonical: "help.symphonysummitai.com/retrieve-sr-list-with-interval"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve SR List with Interval

You can retrieve the SR list based on the interval using the following API Request.

| **Service Name** | **HTTP Method** |
| --- | --- |
| SR_GetSRListByInterval | POST |

#### **Sample Request**

```json
{

  "ServiceName": "SR_GetSRListByInterval",

  "objCommonParameters": {

    "_ProxyDetails": {

      "AuthType": "APIKEY",

      "APIKey": "XXXXX",

      "ProxyID": 0,

      "ReturnType": "JSON",

      "OrgID": 1

    },

    "Instance": "Info",

    "Interval": 5,

    "srStatus": ""

  }

}
```

#### **Request Parameters**

| **Parameter Name** | **Type** | **Description** | **Type** |
| --- | --- | --- | --- |
| Instance | STRING | Name of the Instance. For Example: Info, | TRUE |
| Interval | INTEGER | Number of SRs to be displayed in the Response. | TRUE |
| srStatus | STRING | Status of the Service Request. | FALSE |

#### **Sample Response**

```json
{

    "Errors": "",

    "Message": null,

    "Output": "",

    "TokenID": null,

    "OrgID": 0,

    "OutputObject": [

        {

            "Org_Id": 1,

            "Ticket_ID": 2685,

            "Ticket_No": "SR2694",

            "Reg_Time": "2017-03-23 13:23:14",

            "STATUS": "New",

            "Medium": "Web",

            "LoggedBy": 11,

            "LoggedBy_EmailID": "john@xyz.com",

            "ClassificationID": 42,

            "Classification": "/testh",

            "CatalogID": 2356,

            "Category": "/Desktop",

            "CategoryID": 1,

            "Subject": "New Service Request raised for -Desktop\\March 2nd II",

            "Pending_Code": null,

            "PendingReason": null,

            "Severity": 0,

            "TicketNumber": "2694",

            "Severity_Name": null,

            "Severity_Display": null,

            "PriorityName": null,

            "Criticality": 0,

            "Criticality_Name": null,

            "Impact": 0,

            "SLA": 0,

            "SLA_Name": null,

            "Assigned_Workgroup": 21,

            "WG_Name": "Audit Log Testing",

            "Assigned_Engineer": null,

            "Assigned_Engineer_Name": null,

            "Assigned_Engineer_Email": null,

            "Assigned_Engineer_EmpID": null,

            "Response_Deadline": null,

            "Response_Time": null,

            "Response_SLA_Met": null,

            "Response_SLA_Reason": null,

            "Resolution_Deadline": null,

            "Resolution_Time": null,

            "Resolution_SLA_Met": null,

            "Resolution_SLA_Reason": null,

            "Closure_Code": null,

            "ClCode_Name": null,

            "Repeat_Ticket": false,

            "Reopen_Ticket": false,

            "attachments": false,

            "Information": "Service Request Information",

            "Solution": null,

            "Userlog": null,

            "Internallog": null,

            "CALLER": 11,

            "Caller_Name": "abc",

            "Caller_EmailID": "john@xyz.com",

            "Sup_Function": "Info",

            "Sup_Function_Name": "Information Technology",

            "KB": null,

            "ParentTicketID": null,

            "Updated_Time1": "2017-03-23 13:23:14",

            "Updated_Time": "2017-03-23 13:23:14",

            "Schedule_Date": null,

            "Target_Completion_Date": null,

            "Resolution_SLAOfSeverity": null,

            "UserID": 11,

            "ManualEscalationDate": null,

            "ManualEscalationLevelID": null,

            "ManualEscalationRemarks": null,

            "Impact_Name": null,

            "NotificationMethod": null,

            "ServiceRequestTypeName": "Service Catalog",

            "ServiceRequestTypeId": 0,

            "ServiceCategoryName": "Desktop",

            "CategoryCatalogName": "Desktop\\March 2nd II",

            "IsApproved": true,

            "ActualRegTime": "2017-03-23 13:23:14",

            "SR_Status": "Approved",

            "CancellationRemarks": null,

            "StrCatalogID": null,

            "ServiceCategoryId": 1,

            "Response_PriorityName": null,

            "Response_DeadlineMinutes": null,

            "ResolveSRUsingLastWO": false,

            "ClosureCategory": null,

            "ResolutionCode": null,

            "ResolutionCodeName": null,

            "ClosureRemarks": null,

            "TicketClosingMode": "Auto"

        }

    ]

}
```