---
title: "Risk"
slug: "risk-3"
updated: 2026-01-13T10:00:45Z
published: 2026-01-13T10:00:45Z
canonical: "help.symphonysummitai.com/risk-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Risk

You can configure the level of risk for the Problem Records (PR) to take necessary measures based on the specified Risk for the PR.

### **Configure Risk**

To configure Risk, perform the following steps:

1. Navigate to **Problem** > **Configuration** > **Risk.**
2. Select the required **Department**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/P_Risk_Department.png)

Figure: Department
3. Click **Add New** or ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/add_new_icon(1).png) icon.
4. Specify the required details on **Risk Details** page. For more information about the fields on the **Field Configuration** page, see [Field Description](/apex/docs/risk-3#field-description). ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/P_Risk_Details.png)

Figure: Risk Details Page

#### Field Description

The following table describes the fields on the **Risk Details** page:

| **Field** | **Description** |
| --- | --- |
| **Details** |
| Risk Name | Type in a name for the Risk. |
| Sort Order | Type in the order number in which order the Risk needs to be displayed in the Risks table. |
| High Risk | Select check box to configure the Risk is as High Risk. |
| Active | Indicates the status set for a Risk. - If selected, the Risk value becomes an available option on the **PROBLEM RECORD** pages of the application. - If not selected, the Risk value becomes an inactive value. The inactive Risk values are not displayed in the **Risk** drop-down field on the **PROBLEM RECORD** pages of the application. |

1. Click **Submit.** A new Risk value is configured.

#### Actions

This section explains all the icons displayed on the right-side panel of the **Risk** page.

**Show List**

Click **Show List** or ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/show_list_icon.png) to display the **LIST** table showing all the **Risk** values configured for the selected Department.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/P_Risk_List.png) Figure: RISK page: List of Risk values

- To edit a Risk value, click the **Risk Name**. Make the appropriate changes and click **Submit**.
- To display the inactive Risk values, click the **Include Inactive** check box.

> [!NOTE]
> Note
> 
> When the **Risk** values are displayed in a list, **Add New** is displayed on the right-side panel. Click **Add New** to configure a new **Risk** value.