---
title: "Service Request Management APIs"
slug: "service-request-management-apis"
status: "new"
updated: 2026-08-21T05:33:59Z
published: 2026-08-21T06:48:24Z
canonical: "help.symphonysummitai.com/service-request-management-apis"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Request Management APIs

Following APIs are available for the Service Request Management module:

- [Create a New Service Request](/apex/docs/create-a-new-service-request)
- [Create SR with Approvals](/apex/docs/create-sr-with-approvals)
- [Create an SR with Service Catalog](/apex/docs/create-an-sr-with-service-catalog)
- [Create an External Service Catalog](/apex/docs/create-an-external-service-catalog)
- [Updating Service Request](/apex/docs/updating-service-request)
- [Retrieving Service Request List](/apex/docs/retrieving-service-request-list)
- [Retrieve Service Requests](/apex/docs/retrieve-service-requests)
- [Retrieve SR Details and Change History](/apex/docs/retrieve-sr-details-and-change-history)
- [Retrieve Caller Service Request](/apex/docs/retrieve-caller-service-request)
- [Retrieve SR List with Interval](/apex/docs/retrieve-sr-list-with-interval)
- [Retrieve SR List](/apex/docs/retrieve-sr-list-with-interval)
- [Retrieve Service Catalog Details](/apex/docs/retrieve-service-catalog-details)
- [Retrieving Selected Service Catalog Details List](/apex/docs/retrieving-selected-service-catalog-details-list)
- [Retrieve Service Request with Approvals](/apex/docs/retrieve-service-request-with-approvals)
- [Retrieve SR Approvals](/apex/docs/retrieve-sr-approvals)
- [Retrieve SR Details with Custom Attributes](/apex/docs/retrieve-sr-details-with-custom-attributes)
- [Approve Service Catalog](/apex/docs/approve-service-catalog-1)
- [Configuration Based Set Approver - Selecting Self](/apex/docs/configuration-based-set-approver-selecting-self)
- [Retrieve My Service Request List](/apex/docs/retrieve-my-service-request-list)
- [Service Request Manual Escalation](/apex/docs/service-request-manual-escalation)
- [Retrieve SR Approver Catalog Details](/apex/docs/retrieve-sr-approver-catalog-details)
- [Retrieve Caller Pending Request for Approvals](/apex/docs/retrieve-caller-pending-requests-for-approvals)
- [Retrieving Selected Service Catalog Details](/apex/docs/retrieving-selected-service-catalog-details-list)
- [Re-authentication Credentials](/apex/docs/re-authenticate-credentials)
- [Generate OTP](/apex/docs/generate-otp)
- [Validate OTP](/apex/docs/validate-otp)
- [Application Login](/apex/docs/application-login)
- [Update Asset Reconciliation Details 1](/apex/docs/update-asset-reconciliation-details-1)