---
title: "Assignment"
slug: "set-value"
updated: 2026-10-06T05:38:27Z
published: 2026-10-06T05:38:27Z
canonical: "help.symphonysummitai.com/set-value"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Assignment

The Assignment workflow enables the configuration of one or multiple variables on the record being processed by the workflow, assigning them specific values which will persist throughout the workflow's execution. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-34ZJJ0UV.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A46%3A09Z&se=2026-11-07T17%3A46%3A09Z&sr=c&sp=r&sig=PEbYs9Gi7W8ehTA%2BagTK0C%2FR4BebmgH8DkVydB7WEwQ%3D)

**Notes**

- In the Assignment section, you can configure a tree control value based on the field selected and its family type.
- The Assignment Component updates one or more fields in a target record using fixed values or values received from previous workflow steps

#### 

### **Configure Assignment**

You can configure the Assignments to set one or more variables on the records.

To configure Assignment, perform the following steps:

1. Navigate to the **Workflow Canvas**.
2. Drag and drop the **Assignment** component to the workflow canvas.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1703EDMX.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A46%3A09Z&se=2026-11-07T17%3A46%3A09Z&sr=c&sp=r&sig=PEbYs9Gi7W8ehTA%2BagTK0C%2FR4BebmgH8DkVydB7WEwQ%3D)

Figure: Assignment
3. Click **+ Add field assignment** to add field and value for the **Assignment** and click **Save Changes**.

#### Assignments – Status Closed

When the Status field is updated to Closed in the **Assignment** component, the system enforces additional closure requirements to ensure compliance with Incident Management practices. To capture the closure details, perform the following steps:

1. Double-click the Assignment Control Node. The system displays the parameter section. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-JF8D8JH2.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A46%3A09Z&se=2026-11-07T17%3A46%3A09Z&sr=c&sp=r&sig=PEbYs9Gi7W8ehTA%2BagTK0C%2FR4BebmgH8DkVydB7WEwQ%3D) Figure: Assignment
2. Select **Status**, then choose **Closed** from the predefined list. The additional closure details are displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-VW40K18O.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A46%3A09Z&se=2026-11-07T17%3A46%3A09Z&sr=c&sp=r&sig=PEbYs9Gi7W8ehTA%2BagTK0C%2FR4BebmgH8DkVydB7WEwQ%3D) Figure: Closure Details
3. Enter the required details as described in the following table and click **Save Changes**.

| Field | Description |
| --- | --- |
| Closure Code | Defines the resolution outcome (example; Duplicate Ticket, Out of Scope). |
| Category | Classifies the resolution type (example; Application Issue, Hardware, Network Request). |
| Closure Remarks (optional) | Enter resolution notes, such as Closed after approval workflow or Resolved through change implementation. |

> [!NOTE]
> Note
> 
> Closure remarks are logged in Private Notes for audit and traceability.

#### SR Workflow Status Configuration

The SR workflow status changes only when an **Assignment** node is present and configured. Adding an Assignment node is optional. If the workflow does not include an Assignment node, the workflow continues to run, but the expected SR workflow status is not updated.

**Recommended setup**:

Add an Assignment node at the beginning and end of the workflow to ensure that the SR workflow status is updated as expected.

| Assignment Node Position | Status Configuration |
| --- | --- |
| Start (Before the 1st Approval) | Pending for Approval |
| End (Before the end node and after last approval) | New |