---
title: "SMTP Configuration"
slug: "smtp-configuration"
updated: 2026-02-23T10:31:17Z
published: 2026-02-23T10:31:17Z
canonical: "help.symphonysummitai.com/smtp-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMTP Configuration

You can configure SMTP to send your e-mails through an e-mail queue. When you send a number of e-mails, the SMTP server puts all the e-mails in a queue and delivers the e-mails to the recipients in a sequence.

### To configure SMTP:

1. Click **Admin** > **Infrastructure** > **General** > **SMTP Configuration.**
2. On the **SMTP Configuration** page, on the right action panel, click **Add New**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1770201483954.png)

Figure: SMTP Configuration page
3. Fill in the required fields, and then click **Submit**. For more information about the fields on the **SMTP Configuration** page, see Field Description.

#### Field Description

The following table describes the fields on the **SMTP Configuration** page:

| **Field** | **Description** |
| --- | --- |
| Configuration Type | Select the SMTP Configuration Type from the drop-down list. You can select either *General* or *Tenant*. |
| Tenant | Select the Tenant from the drop-down list for which you are configuring SMTP. |
| From Name | Type in the name that is displayed to the e-mail recipient along with the sender's e-mail id. |
| From E-mail ID | Type in e-mail id of the sender. |
| Active | If selected, this configuration becomes active. |
| **Primary** |
| Server Name | Type in the primary SMTP server name. |
| Port | Type in the port number for the SMTP server. |
| User Name | Type in your SMTP user name. |
| Password | Type in a password for the Primary SMTP server that you are configuring. |
| SSL Required | Select the check box if SSL is required. |
| **Secondary** |
| Server Name | Type in the secondary SMTP server name. |
| Port | Type in the port number for the SMTP server. |
| User Name | Type in your SMTP user name. |
| Password | Type in a password for the secondary SMTP server that you are configuring. |
| SSL Required | Select the check box if SSL is required. |
| **API** |
| API Type | Select the API Type from the drop-down list. - *SendGridTM*: It is a cloud based SMTP Provider that allows you to send e-mail without maintaining e-mail servers. |
| API Key | Type in the API Key. |
| Value | Type in the API Key value. |
| Active | If selected, the API configuration becomes active. |

**Actions**

This section explains the icons displayed on the **SMTP Configuration** page.

**Show List**

Click **Show List** to view the list of configured SMTP servers. To edit a SMTP Configuration detail, click the related **Configuration ID**. Make appropriate changes and click **Submit**.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1770201644586.png)Figure: SMTP Configuration page: List page

> **Note:**
> 
> When the SMTP Configuration details are displayed under the **List** table, the **Add New** icon is displayed on the right action panel. Click **Add New** to configure SMTP.