---
title: "System Impact"
slug: "system-impact-1"
updated: 2025-12-23T11:53:36Z
published: 2025-12-23T11:58:45Z
canonical: "help.symphonysummitai.com/system-impact-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# System Impact

System Impact refers to the list of systems (Services) that are getting affected due to implementation of a Change (CR) or whose configuration attributes are getting modified due to the implementation of the Change (CR).

### Configure System Impact

To configure System Impact, perform the following steps:

1. Select **Change** > **Configuration** > **System Impact.** ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/System_Impact_Navigation(1).png)

Figure: System Impact
2. Select the required **Department**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/System_Impact_Department.png)

Figure: Department
3. Click **Add New** or ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/add_new_icon(1).png) icon.
4. Specify the required fields on System Impact Details page. Select the Tenant, type in a name for the System Impact in the **System Impact Name** text box, and specify a numeric value in the **Sort Order** text box. If you select the **Active** check box, the System Impact becomes an available option in the **System Impact** list on the other pages of the application. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/System_Impact_Details.png)

Figure: System Impact Details
5. Click **Submit.** A new System Impact value is configured.

### **Show List**

Click **Show List** or ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/show_list_icon.png) to display the **LIST** table showing all the Impact values configured for the selected Department.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/System_Impact_List.png) Figure: System Impact List page

- To edit a System Impact value, click the **Name** of the System Impact. Make the appropriate changes and click **Submit**.
- To display the inactive System Impact values, click the **Include Inactive** check box.

> [!NOTE]
> Note
> 
> When the **System Impact** values are displayed in a list, **Add New** is displayed on the right-side panel. Click **Add New** to configure a new **System Impact**.