---
title: "Gateways"
slug: "gateways-v8"
tags: ["Gateway configuration", "Gateway"]
updated: 2025-07-30T09:56:02Z
published: 2025-07-30T09:56:02Z
canonical: "help.symphonysummitai.com/gateways-v8"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Gateways

**Gateway** configuration allows users to set up and manage SMTP servers efficiently. Users can add new **gateways**, and define server details including **Server Name / IP Address**, **Port**, **From Name**, **From Address**, **Username**, and **Password**. An **Active** toggle ensures seamless routing of email notifications through designated servers.

### Configure Gateways

To configure new gateways, perform the following steps:

1. On the **Gateways** List page, click **New Gateway +** icon to configure a new group.

![Gateways List page - New Gateway icon](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/1. New Gateway(1).png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A48%3A31Z&se=2026-11-11T14%3A48%3A31Z&sr=c&sp=r&sig=slsURqjF5r6hwpotKcQfRp2MmddVKOkaVHwznTuJAS4%3D)

Figure: Gateways List page - New Gateway icon
2. On the **New Gateway** configuration page, enter the required details as shown below and click **Save**.

![New Gateway configuration](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/2. New Gateway configuration.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A48%3A31Z&se=2026-11-11T14%3A48%3A31Z&sr=c&sp=r&sig=slsURqjF5r6hwpotKcQfRp2MmddVKOkaVHwznTuJAS4%3D)

Figure: New Gateway configuration

![Success message](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/3. Success message.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A48%3A31Z&se=2026-11-11T14%3A48%3A31Z&sr=c&sp=r&sig=slsURqjF5r6hwpotKcQfRp2MmddVKOkaVHwznTuJAS4%3D)

Figure: Success message

Let’s understand the fields and their significance.

| Field | Description |
| --- | --- |
| Gateway Type * | The gateway type determines the protocol and method used for routing notifications. Currently, SMTP (Simple Mail Transfer Protocol) is the available option, which is used for sending email notifications. |
| Gateway Name * | Enter a unique and descriptive name for the gateway configuration. Example: Primary SMTP Server, Backup Email Gateway, Marketing Notifications. |
| Active | Use this toggle switch to enable or disable the gateway configuration. |
| **SMTP Server Details** |
| Server Name/IP Address * | Enter the server name or IP address of the SMTP server that will handle the email notifications. This should be the address where the SMTP service is hosted. Example: [smtp.example.com](http://smtp.example.com), 192.168.1.10 |
| Port * | Enter the port number used to connect to the SMTP server. This port must be open and correctly configured on the server to handle SMTP traffic. |
| From Name* | Enter the display name that will appear in the "From" field of the email notifications. This name helps recipients identify the sender of the email. Example: Company Support, Marketing Team, Notification System |
| From Address * | Enter the email address that will appear in the "From" field of the email notifications. Example: [support@company.com](mailto:support@company.com), [marketing@company.com](mailto:marketing@company.com), [no-reply@company.com](mailto:no-reply@company.com) |
| Username | Enter the username required to authenticate with the SMTP server. Example: [user@company.com](mailto:user@company.com), smtp_user, notifications_user |
| Password | Enter the password associated with the username for authenticating with the SMTP server. |

1. The saved gateway will be displayed on the **Gateways** List page.

![Gateways List page - New gateway configuration](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/4. Gateways List page - New gateway configuration.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A48%3A31Z&se=2026-11-11T14%3A48%3A31Z&sr=c&sp=r&sig=slsURqjF5r6hwpotKcQfRp2MmddVKOkaVHwznTuJAS4%3D)

Figure: Gateways List page - New gateway configuration

> [!NOTE]
> Note
> 
> To modify gateway details, click the **Gateway Name** hyperlink. This will open the **Edit** **Gateway** page, where you can make the necessary changes.