---
title: "Service Automation V7SP3 Release Notes"
slug: "service-automation-v7sp3-release-notes"
updated: 2024-02-06T09:13:56Z
published: 2024-02-06T09:13:56Z
canonical: "help.symphonysummitai.com/service-automation-v7sp3-release-notes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Automation V7SP3 Release Notes

## What's New?

Welcome to the latest release of **Service Automation version V7SP3**. We’re thrilled to introduce a host of exciting new features and enhancements to elevate your experience. Whether you are a seasoned professional or just getting started, we believe these updates will empower you to do more and achieve even greater success. Read on to discover the updates of this release.

### Highlights

Discover the main spotlight features of V7SP3 release!

![Sauto%20V7SP3%20RN%20page%20(6)](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Sauto%20V7SP3%20RN%20page%20(6).gif?sv=2026-02-06&spr=https&st=2026-11-03T20%3A08%3A38Z&se=2026-11-03T21%3A08%3A38Z&sr=c&sp=r&sig=KOi9wVCRQlptwQFFWqs0hkoWQ2SjoVT%2Bkn32K0fClLw%3D)

### New Features

The following section provides a sneak-peak of the new feature functionalities introduced in this release:

| Feature Name | Feature Description | Feature Benefits |
| --- | --- | --- |
| Integration with **Summit** **APEX** Platform | Summit APEX Platform is the latest application with predictive and generative AI that Redefines ITSM/ESM, delivers delightful User Experiences, and transforms enterprise Service Delivery. Service Automation can now be integrated with the latest APEX platform to automate processes and increase efficiency. For more information, refer to [APEX Platform Integration Guide](https://help.symphonysummitai.com/sauto/docs/apex-platform-integration-guide). | - Improves efficiency - Improves service quality - Enhances service delivery - Reduces cost - Enhances visibility and reporting |
| Introducing **Product experience** and **Telemetry consent** | The use of Product Experience and Telemetry Consent is integral to the development, deployment, and ongoing improvement of applications. This is beneficial in enhancing user satisfaction and retention, improving performance and continuous improvement. For more information, refer to [Product experience and Telemetry consent](https://help.symphonysummitai.com/sauto/docs/product-experience-telemetry-consent). | - Enhanced user experience and satisfaction - Increased user engagement - Performance optimization - Continuous improvement |

### Enhancements

The following section provides a sneak-peak of the new enhancements made in this release:

| Enhancement Name | Enhancement Description | Enhancement Benefits |
| --- | --- | --- |
| Renaming ***Scripts*** to ***Skills*** | Service Automation **S*cripts*** are now renamed to **Skills** throughout the application. | - Inline with the current industry standards / trends |
| Introduction of **Relationship** tab on the Skill Configurations page | **Relationship** tab is introduced on the Skill Configurations page to enable the user to view the workflows created using the particular skill. For more information, refer to [Feature Improvements](https://help.symphonysummitai.com/sauto/docs/feature-improvements-1). | - Improves user experience - Provides more insight into connection between the workflows and skills |
| **API** and **Plugin** information of ITSM Connectors is displayed on ITSM Configurations page | ITSM Configurations page displays the details of the applications that can be integrated with Service Automation. **JIRA** application integration and Summit **APEX** platform application can be found from this release. For more information, refer to [Feature Improvements](https://help.symphonysummitai.com/sauto/docs/feature-improvements-1). | - Eases the integration process with ready-to-access steps - Consolidated view of all the required information |