---
title: "Business Rule History"
slug: "business-rule-history-prelude"
updated: 2024-10-22T12:51:08Z
published: 2024-10-22T12:51:08Z
canonical: "help.symphonysummitai.com/business-rule-history-prelude"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Rule History

### Business Rule History

View the list of Business rules triggered and satisfied for the Incident. It also provides a log of the business rules triggered with details.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/BR%20History(1).png?sv=2026-02-06&spr=https&st=2026-11-08T16%3A07%3A57Z&se=2026-11-08T17%3A07%3A57Z&sr=c&sp=r&sig=Fgj2U8Tg66VLl8HLjSWSW5Ray2y%2B6jDJcpplqjewZAU%3D)Click on the highlighted part to reveal the business rules that were satisfied and triggered and vice versa.

- Business Rules satisfied - This provides the details of the business rules that were triggered and satisfied.  
![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Satisfied%20BR.png?sv=2026-02-06&spr=https&st=2026-11-08T16%3A07%3A57Z&se=2026-11-08T17%3A07%3A57Z&sr=c&sp=r&sig=Fgj2U8Tg66VLl8HLjSWSW5Ray2y%2B6jDJcpplqjewZAU%3D)Figure: BR satisfied
- Business Rules Not satisfied - This provides details of the business rules that were triggered and not satisfied.  
![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Not%20Satisfied%20BR.png?sv=2026-02-06&spr=https&st=2026-11-08T16%3A07%3A57Z&se=2026-11-08T17%3A07%3A57Z&sr=c&sp=r&sig=Fgj2U8Tg66VLl8HLjSWSW5Ray2y%2B6jDJcpplqjewZAU%3D)Figure: BR not satisfied  
  
Search Function is available for BR history logs using Keywords as shown below.  
  
![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/BR%20-%20Search.png?sv=2026-02-06&spr=https&st=2026-11-08T16%3A07%3A57Z&se=2026-11-08T17%3A07%3A57Z&sr=c&sp=r&sig=Fgj2U8Tg66VLl8HLjSWSW5Ray2y%2B6jDJcpplqjewZAU%3D)Figure: BR History search

Note

Whenever an action fails during the processing of a business rule, resulting in a 'Failed' status, the Business Rule History will display the status as 'Failed' along with reason for the failure, accompanied by the error. This is crucial for facilitating the investigation of the issue.