---
title: "End User"
slug: "end-user-14"
updated: 2025-12-17T09:30:16Z
published: 2025-12-17T09:30:16Z
canonical: "help.symphonysummitai.com/end-user-14"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# End User

The **Knowledge Management** module empowers **End Users** to independently resolve issues and get answers through a self-service experience. When users log in to the ITSM platform, the **Knowledge Dashboard** acts as their centralized hub for exploring helpful articles and interacting with content curated by the organization.

An end user can view the dashboard:

Knowledge Dashboard