---
title: "IM Reports"
slug: "im-reports"
updated: 2025-05-27T11:15:46Z
published: 2025-05-27T11:15:46Z
canonical: "help.symphonysummitai.com/im-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IM Reports

The incident management reports capture details about incidents such as open incidents, in-progress incidents, and resolved incidents. It helps identification of patterns and trends in incident management. Incident Management Reports also serve as a valuable tool for communication, ensuring that stakeholders are informed about the status and resolution of incidents. These reports also support compliance efforts by giving an audit trail, supporting service-level agreement adherence, and offering a recorded history of occurrences and responses.

## List of Incident Management Reports

The following table lists the incident management reports:

| **Parent Report** | **Child Report** |
| --- | --- |
| [Incident Aging by Category-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-category-open) | [Category Aging Details-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-category-open) |
| [Incident Aging by Workgroup-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-workgroup-open) | [Workgroup Aging Details-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-workgroup-open) |
| [Incident Aging by Analyst-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-analyst-open) | [Analyst Aging Details-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-analyst-open) |
| [Incident Aging by Category-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-category-resolved) | [Category Aging Details-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-category-resolved) |
| [Incident Aging by Workgroup-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-workgroup-resolved) | [Workgroup Aging Details-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-workgroup-resolved) |
| [Incident Aging by Analyst-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-analyst-resolved) | [Analyst Aging Details-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-analyst-resolved) |
| [Incident Aging by Classification-Ope](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-classification-open)n | [Classification Aging Details-Open](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-classification-open) |
| [Incident Aging by Classification-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-classification-resolved) | [Classification Aging Details-Resolved](https://help.symphonysummitai.com/summit-platform/docs/incident-aging-by-classification-resolved#child-report-classification-aging-detailsresolved) |
| [Incident Status Report By Analyst](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-analyst) | [Status of Open Incident by Analyst](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-analyst#status-of-open-incidents-by-analyst) [Status of Resolved Incident by Analyst](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-analyst#status-of-resolved-incidents-by-analyst) |
| [Incident Status Report By Category](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-category) | [Status of Open Incidents by Category](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-category#status-of-open-incidents-by-category) [Status of Resolved Incidents by Category](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-category#status-of-resolved-incidents-by-category) |
| [Incident Status Report By Workgroup](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-workgroup) | [Status of Open Incidents by Workgroup](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-workgroup#status-of-open-incidents-by-workgroup) [Status of Resolved Incidents by Workgroup](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-workgroup#status-of-resolved-incidents-by-workgroup) |
| [Incident Status Report By Classification](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-classification) | [Status of Open Incidents by Classification](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-classification#status-of-open-incidents-by-classification) [Status of Resolved Incidents by Classification](https://help.symphonysummitai.com/summit-platform/docs/incident-status-report-by-classification#status-of-resolved-incidents-by-classification) |