---
title: "Incident Category to WO Classification Relationship"
slug: "incident-category-to-wo-classification-relationship"
updated: 2025-12-17T09:29:19Z
published: 2025-12-17T09:29:57Z
canonical: "help.symphonysummitai.com/incident-category-to-wo-classification-relationship"
---

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# Incident Category to WO Classification Relationship

The **Incident Category to Work Order (WO) Classification Relationship** report shows the mapping between incident categories and corresponding work order classifications, supporting consistent categorization and seamless incident-to-work order transitions in the ITSM process.

The **Incident Category to WO Classification Relationship** report is shown in the following representation:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/incident-category-to-wo-classification-relationship-2025-07-21T06-24-44.866Z.jpg?sv=2026-02-06&spr=https&st=2026-10-29T06%3A41%3A31Z&se=2026-10-29T07%3A41%3A31Z&sr=c&sp=r&sig=I74ujU8EZiuKKcYvVar8TQ1PWlDyyoCYQV8QBu6Sflo%3D)

Figure: Incident Category to WO Classification Relationship