--- title: "Incident Status by Workgroup" slug: "incident-status-by-workgroup" updated: 2025-12-17T09:29:19Z published: 2025-12-17T09:29:57Z canonical: "help.symphonysummitai.com/incident-status-by-workgroup" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Incident Status by Workgroup The **Incident Status by Workgroup** report displays current incident statuses (Open, In Progress, Resolved) by responsible workgroup, enabling IT managers and stakeholders to monitor workload distribution, track resolution progress, and identify trends or bottlenecks for efficient incident management. The I**ncident Status by Workgroup** report is shown in the following representation: ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/im-incident-status-by-workgroup-2025-07-21T05-45-44.090Z.jpg?sv=2026-02-06&spr=https&st=2026-10-29T18%3A53%3A16Z&se=2026-10-29T19%3A53%3A16Z&sr=c&sp=r&sig=zSXfMJJBJcJE69XEqCOinUCzmPem4s40Bq7Ru5kjX%2Bw%3D) Figure: Incident Status by Workgroup report