--- title: "Manage Closure Code" slug: "manage-closure-code-2" updated: 2024-03-03T10:17:33Z published: 2024-03-03T10:17:33Z canonical: "help.symphonysummitai.com/manage-closure-code-2" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage Closure Code Efficiently manage multiple **Closure Codes** with **flexible Edit, View,** and **F****ilter** options. ### View The **View** option in the **Closure Code** displays the list of closure codes configured for the Incident. To view the listing page of the **Closure Code**, perform the following steps. 1. Navigate to **Design** **Studio** > **Module** > **Configurations** > **Incident Masters** > **Closure Code**. The page displays the list of closure codes configured for incidents. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Closure%20Code%20List%20page(2).png)Figure: View option ### Grid The grid provides a detailed view of the list page of the Closure Code. For more information refer to the field description table below. | Field | Description | | --- | --- | | Id | This is the unique ID given to the created Closure Code. | | IM Closure Code | A specific name is provided for the Closure Code. The Closure Code name should be a clear and identifiable label for specific incident closure, aiding in accurate tracking, reporting, and analysis of incident closure. For example: successful, out-of-scope, etc. | | Description | Provide a brief description of the Closure Code. | | Sort Order | The toggle button is enabled for Closure Codes to be displayed or listed within the ITSM system when Analysts are selecting or viewing them. | | Active | The toggle button is enabled to make the incident closure code available on the other pages of the application. | | Default | Select the check box to display the Incident closure code for the selected Tenant, by default. | | Updated By | The detail of the last user for modification is displayed. | | Updated On | The detail of the last date and time of modification is displayed. | ### Filter The **Filter** option present in the **Closure Code** allows the restriction of content based on specific criteria. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Closure%20Code%20-%20Filter.png) Figure: Filter icon - Click the **Filter** icon to view the following filter options. Select the **Match All** or **Match Any** option from the list to filter the data based on the condition selected. The **Match All** option is selected, by default. - Select the option to compare the data based on the conditions. Available options are as follows: - - Starts With - Contains - Not contains - Ends with - Equals - Not equals - Less than - Less than or equal to - Greater than - Greater than or equal to - Date is - Date is not - Date is before - Date is after - Active - Not ActiveNoteThe following filter options are available for numeric column values: - Less than - Less than or equal to - Greater than - Greater than or equal to The following filter options are available for date column values: - Date is - Date is not - Date is before - Date is after The following filter options are available for toggle switch Active: - Active - Not Active - You can click **Clear** to clear the configured filter and click **Apply** to set the filter condition. You can change which columns will appear on the list page in which order by clicking icon. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1707389230698.png) Figure: Show columns You can drag the column up and down as per the requirement to reorder the display of columns. Add or remove the columns to be displayed on the list page by clicking on the checkbox next to the columns. (Refer the below sample screenshot) ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1707454782238.png)Figure: Add columns - list page Click **Save** to save the new view of columns for the list page. Click **Cancel** to revert all the changes made and close the pop-up. Click **Clear All** to remove all the applied column view settings. ### Search The **Search** option in **Closure Code** helps to easily search configured roles from the list page. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Closure%20Code%20-%20Search.png) Figure: Search icon ### Edit The **Edit** option in the **Closure Code** is used to amend the configured **Closure Code**. To Edit the **Closure Code**, perform the following steps. 1. Navigate to **Design Studio** > **Module** > **Configurations** > **Incident Masters** > **Closure Code**. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Edit%20Closure%20Code.png)Figure: Edit Closure Code 2. Edit the required details of the form and click **Save** and then click **Submit** after the Summary tab to save the modified changes. ### **Export** - Export the current page of the list page or all the pages from the list page by clicking ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1703666213611.png)icon. - Once you click![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1703666213611.png)icon, the following options are displayed. Click **Export Current Page** to export the data displayed in the current page. Click **Export All** to export data of all the configured closure code for incidents. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1703666282353.png)Figure: Export current or all page