--- title: "Overview" slug: "notification-designer-overview-crescendo" updated: 2025-01-07T13:19:57Z published: 2025-01-07T13:19:57Z canonical: "help.symphonysummitai.com/notification-designer-overview-crescendo" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview **Templatize your updates, changes, and progress using Notification Designer!** Notification Designer is a designer tool used to create notification templates for a range of business needs. Notification templates are created to disseminate updates, alerts, and notifications from system applications. Notifications are created with a variety of design elements, including images, tables, source codes, languages, and more, for use across a range of communication mediums. **User Persona**: Application Designer ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1683922322261.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D) Let’s get started on your new notification template! Following are the configuration steps: **General**: Add a name & description that defines the purpose of the notification. **Medium**: Notifications can be configured for mediums such as Email, SMS, Microsoft Teams, etc. Select the mediums of your choice and design the notification template. **Template**: Design the notification template for the selected medium and complete the configuration. **Summary**: Take a quick look at the configured notification template on the summary. | **Use-Case** **User Persona**: Application Designer | **Solution** | | --- | --- | | NovaTech IT solutions has a requirement to send Notification through email to Requestor and Approver when a Service Request is Approved. The Notification Email should contain details about the SR (Service Request) such as SR ID, Communication Log. The end of the email should contain Signature. | To address this requirement, Sam the Application Designer will design the notification template as described below, which addresses the requirement. 1. According to the purpose, **Notification Name** and **Description** is defined as "Service Request Approved Notification: To Requestor and Approver". 2. As per the requirement, **Email** is selected as the **Medium** of Notification. 3. Select the **Table** that contains field details about the SR such as ID, and Communication Log. 4. Drag and drop **Approval Grid** on the Email Body that contains the details about the Approval. 5. Configure signature custom **Notification Element** that is used using drag and drop functionality. The configured Notification Template is used according to the requirement. | Configured Notification Templated can be used in various languages, this localization helps to achieve the required customer satisfaction. To configure Notification Template, refer to the following: | [![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/general%20config.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D)](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-general-characteristics) | [![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/medium.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D)](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-medium) | [![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/design%20template.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D)](https://help.symphonysummitai.com/summit-platform/docs/design-template-overview) | [![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/define%20rule(4).png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D)](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-summary) | | --- | --- | --- | --- | | [General Characteristics](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-general-characteristics) | [Medium](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-medium) | [Design Template](https://help.symphonysummitai.com/summit-platform/docs/design-template-overview) | [Summary](https://help.symphonysummitai.com/summit-platform/docs/notification-designer-summary) | Feature within an application or system used by designers to create notification templates. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Glossary/sam(2).jpg?sv=2026-02-06&spr=https&st=2026-10-31T13%3A39%3A24Z&se=2026-10-31T14%3A39%3A24Z&sr=c&sp=r&sig=UpKyMEryanisqxf%2F%2F1Es%2FGC1E9otnBSd3AnspkmWCHk%3D)