--- title: "Open Request Aging by Analyst" slug: "open-request-aging-by-analyst" updated: 2025-12-17T09:29:19Z published: 2025-12-17T09:29:57Z canonical: "help.symphonysummitai.com/open-request-aging-by-analyst" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Open Request Aging by Analyst The **Open Request Aging by Analyst** report shows how long requests have remained open, grouped by assigned analyst. This helps identify aging requests, monitor individual workloads, and ensure timely resolution in compliance with SLAs. The **Open Request Aging by Analyst** report is shown in the following representation: ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/open-request-aging-by-analyst-2025-07-21T08-50-59.327Z.jpg?sv=2026-02-06&spr=https&st=2026-10-28T12%3A41%3A23Z&se=2026-10-28T13%3A41%3A23Z&sr=c&sp=r&sig=RgsWg7OmPTXqahmwLPkBZWAciJMUOcndlK%2Fub7A5oGs%3D) Figure: Open Request Aging by Analyst