--- title: "Overview" slug: "overview-deactivate-reactivate-ac" updated: 2024-05-24T09:49:07Z published: 2024-05-24T09:49:07Z canonical: "help.symphonysummitai.com/overview-deactivate-reactivate-ac" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview Deactivating and Reactivating accessories refers to the process of deactivating or reactivating Accessories associated with Fixed Assets. Accessories could include peripherals like keyboards, mice, monitors, docking stations, or any other additional hardware components. This process ensures accurate inventory, cost savings by avoiding unnecessary expenses, and resource optimization by reallocating resources to critical areas. It also enhances security by preventing the use of vulnerable devices and streamlines processes by ensuring smooth IT operations. Let's explore the following use case! | **Use Case****User Persona: ITAM Analyst** | **Solution** | | --- | --- | | At NovaTech, employees frequently swap between working remotely and in the office. Each employee has a laptop and may also use additional accessories like monitors and docking stations while in the office. However, when an employee switches to remote work or goes on leave, these accessories remain unused but are still listed as available in the Asset Management system. | Ira can Deactivate and Reactivate Accessories based on different scenarios on **Deactivate & Reactivate - AC** page. Deactivation and reactivation of Accessories involve obtaining approvals from relevant stakeholders such as Store and IT Manager. Ira manages this process to ensure smooth workflow continuity. All actions are logged for transparency and accountability, optimizing license utilization and minimizing expenses. | | | | ## Deactivate Accessories To deactivate Accessory(s), perform the following steps: 1. Navigate to **Asset Management > Accessories (AC) > Deactivate & Reactivate - AC.** The Deactivate & Reactivate-AC List page is displayed with all the configured accessories. Click **New** to create a new Deactivation configuration. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713248251547.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Deactivate & Reactivate - AC List page 2. On the new Deactivate configuration page, provide all the required details as shown below. See **Field Description** for more information on field values. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713248923327.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) #### Field Description This table contains the list of fields and their descriptions that are available under the **Deactivate Configuration** page: | Field | Description | | --- | --- | | Tenant * | Select the required Tenant from the list. This is a mandatory field. | | Store * | Select the required store from the list. This is a mandatory field. For more information on Asset Locations (Store and Floor), refer to [AM Location Master - Overview.](https://help.symphonysummitai.com/summit-platform/docs/overview-amlocmaster) | | Category * | Select the required Category from the list. This is a mandatory field. For more information on configuring various category, refer to [Asset Category](https://help.symphonysummitai.com/summit-platform/docs/overview-asset-category). | | Customer | Select the required Customer from the list. This is an optional field. | | **Quantity Details** | | Total Quantity | Displays the overall quantity of Accessories in the chosen **Store**, specific to the **Tenant.** | | Available Quantity | Displays the number of Accessories ready or available to be allocated to **User** or **Machine**. | | ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1709985861325.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) | | **Deactivation Details** | | Deactivation Quantity | Mention the required quantity of Accessories you wish to deactivate. | | Deactivation Date | Pick a date from the calendar for deactivating the Accessory. | | Deactivation Remarks | Feel free to enter any remarks if needed. | 3. Once the configuration is saved, the accessory can be viewed on the **Deactiv****ate & Reactivate- AC List** page under **Deactivate** section. This will be sent to the **IT** **Manager** and **Allocated User Manager** for approval. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713251012133.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Workflow Timeline - Approval information for allocation ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713250456740.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Store Manager Approver status pop-up ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713250633437.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: IT Manager Approver status pop-up 4. After receiving approval from both the **Store Manager** and **IT** **Manager**, the Accessory will be officially deactivated and its status will be updated to **Deactivated**. You can view this record on the **Deactivate & Reactivate - AC List** page within the **Deactivated** section. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713251053253.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: Workflow Timeline - after approval 5. If the **Store / IT Manager** rejects the deactivation request, the Accessory is moved to **Deactivation Rejected** state. You can view this record on **Deactivate & Reactivate - AC List** page within the **Deactivation Rejected** section. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713251290914.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: Workflow Timeline - after rejection ## Reactivate Accessories To reactivate Accessory(s), perform the following steps: 1. Navigate to **Asset Management > Accessories (AC) > Deactivate & Reactivate - AC.** The **Deactivate & Reactivate - AC List** page is displayed. Navigate to **Deactivated** column to reactivate the deactivated Accessories. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713253058902.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Deactivate & Reactivate - AC List page - Deactivated column 2. Click the required **Transaction ID** hyperlink to open the deactivated **Accessory Details** page. Click the red **Deactivated** option drop-down to select **Reactivate** option as shown below. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713253221620.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: Deactivated Accessory Details page - Reactivate option 3. Upon clicking the Reactivate option, the **Reactivation Details** segment is displayed at the end of the page. Select the **Reactivation Date,** and **Remarks.** Click **Save** to save the configuration and perform reactivation. Note When any accessories are deactivated, the same quantity of accessories can be reactivated and hence the **Reactivation Quantity** will have the **Deactivation Quantity** value by default. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713253910835.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Reactivate - AC Details page - Reactivation Details ### Field Description This table contains the list of fields and their descriptions that are available under the **Reactivate AC** **Details** page: | Field | Description | | --- | --- | | **Reactivation Details** | | Reactivation Quantity | Displays the number of Accessory(s) that can be reactivated. NoteWhen any accessories are deactivated, the same quantity of accessories can be reactivated and hence the **Reactivation Quantity** will have the **Deactivation Quantity** value by default. | | Reactivation Date * | Select the date from the calendar for when the Accessory must be reactivated. | | Reactivation Remarks * | Provide any required remarks for reactivation. | 4. Once the reactivation configuration is saved, the accessory can be viewed on the **Deactivate & Reactivate - AC List** page under **Reactivate** section. This will be sent to the **Store Manager** and **IT Manager** for approval. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713254429766.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Workflow Timeline - Approval information for deallocation ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713254513878.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: Store Manager Approver status pop-up ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713254616804.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: IT Team Approval status pop-up 4. After receiving approval from both the **Store Manager** and **IT Manager**, the Accessory will be officially reactivated and its status will be updated to **Reactivated**. You can view this record on the **Deactivate & Reactivate - AC List** page within the **Reactivated** section. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713254819951.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D)Figure: Workflow Timeline - after approval 5. If the **Store / IT Manager** rejects the reactivation request, the Accessory is moved to **R****eactivation Rejected** state. You can view this record on **Deactivate & Reactivate - AC List** page within the **Reactivation** **Rejected** section. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1713254981305.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Figure: Workflow Timeline - after rejection ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Glossary/image-1711453637132.png?sv=2026-02-06&spr=https&st=2026-10-28T11%3A11%3A26Z&se=2026-10-28T12%3A11%3A26Z&sr=c&sp=r&sig=GpDPSX8IK7AV5iUkdLX3CNnhvdyS7gWCu1j0PTvlmCc%3D) Tenant is a platform component that is created inside the Sub Domain to leverage the independent functionality of a department along with data privacy.