---
title: "Recipes"
slug: "recipe-1"
tags: ["Recipe", "Triggers", "Actions", "Incident"]
updated: 2025-12-11T09:53:39Z
published: 2025-12-17T09:27:42Z
canonical: "help.symphonysummitai.com/recipe-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recipes

### **Recipes**

A Recipe is an automated workflow that connects multiple applications.

For example, a Recipe can create a ticket in SymphonyAI when an issue is created in Jira.

Each Recipe consists of:

- A Trigger that starts the workflow.
- One or more actions that execute when the Tigger event occurs.

Starting a Recipe activates it to monitor trigger events and execute actions in the background. Stopping a recipe pauses trigger monitoring.

When a Recipe restarts, it processes all trigger events that occurred while it was stopped, resuming from the last processed event. A Recipe’s visibility can be set to public or private: Public recipes are visible to all Integration Hub users and can be viewed or cloned.

The Recipe consists of:

- **Trigger:** The Create a New Incident trigger activates when an Issue is created without a ticket number.
- **Action:** The Create Incident action creates an incident and updates the ticket number for each trigger event.

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/image-1739182777947.png?sv=2026-02-06&spr=https&st=2026-11-11T14%3A16%3A33Z&se=2026-11-11T15%3A16%3A33Z&sr=c&sp=r&sig=nWdWMhdmeDaTLVG4hV0Kxgz23G51byJhMYDe3Gbq948%3D)

Figure: Create Incident