---
title: "Release Notes v6.1.0.1 HF01"
slug: "release-notes-v6101-hf01"
updated: 2026-08-17T08:48:54Z
published: 2026-08-17T08:48:54Z
canonical: "help.symphonysummitai.com/release-notes-v6101-hf01"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Release Notes v6.1.0.1 HF01

> [!NOTE]
> 🎯 **Now Live!**
> 
> **Release Date | 15th** **July 2024**

## New Features

There are no new features or enhancements in this v6.0.1 HF01 release. [](/new-tech-platform-mirror/docs/sneha-clone-apex-release-note-template#service-management)

Note

For more information on prerequisites of Apex v6.1.0.1 HF01, refer [this link](/summit-platform/docs/prerequisites-1).

- [Known Issues](/summit-platform/docs/release-notes-v6101#known-issues)
- [Fixed Issues](/summit-platform/docs/release-notes-v6101-hf01#fixed-issues)

## Known Issues

The following section provides details of known issue and workarounds in Apex v6.1.0.1 HF01:

| **Issue ID** | **Issue Description** | **Workaround** |
| --- | --- | --- |
| 63107 | **Prerequisites**: 1. API configuration must be configured for the Azure Ad import 2. Scheduler must be configured **Steps**: 1. Login to the application. 2. Navigate to **Settings** > **Design Studio.** 3. Navigate to **Application** > **Scheduler**. 4. Select **Tenant** as Information Technology. 5. Open the configured scheduler. 6. In API call map the mail as unique. 7. Run the scheduler. **Issue:** Even though the users are imported, the job is getting failed in the Scheduler. | NA |

## Fixed Issues

The following section provides details of fixed issues in Apex v6.1.0.1 HF01:

| **Issue ID** | **Issue Description** | **Resolution** |
| --- | --- | --- |
| 153137 | The status dropdown showed *assigned* when the ticket status was moved from Pending to another state. | Yes |
| 152926 | After the upgrade, in the new status of the Service Request, the business rules were not functioning for all the catalogs. | Yes |
| 153039 | Scheduler was getting stopped intermittently. | Yes |
| 153234 | A text area was being stored/displayed as a date and not a free form text field. | Yes |
| 153216 | The features Generate Insights and Generate Resolution Summary were not showing any results. | Yes |
| 153050 | Notifications for tickets opened on a specific tenant were sent through a different email id instead of the email id for the department for which ticket was opened. | Yes |
| 153292 | Duplicate fields were appearing under different tabs. | Yes |
| 153126 | It was unable to create templates in the Knowledge Management. | Yes |
| 153124 | 50% Response SLA violation notifications were not being sent. | Yes |
| 151534 | After upgrade mail to ticket functionality was not working. | Yes |
| 149477 | While saving this (API), the Department, and sometimes the Sub-Domain were to re-enter. | Yes |
| 152807 | On page load, we were getting 3 dots to view more on the User Communications tab. However, on scroll, it was getting disappeared. | Yes |
| 152757 | Filters were not working properly. | Yes |
| 152782 | SSO was enabled and after that modification in the login screen were not showing any results. | Yes |
| 152369 | CR approval link available in notification mail was not working. | Yes |
| 153124 | 50% Response SLA violation notifications were not being sent. | Yes |
| 152810 | Special characters were not displayed correctly when an incident description is exported to Excel. | Yes |
| 153236 | In Service Request, tenant option not visible. | NA Data Issue. Working as expected. |
| 153128 | Linking Parent-child incidents under the Link tab was not happening. | NA Configuration Issue |
| 152306 | User communication update to the requestor template was intermittently not triggering to the End User. | NA Configuration Issue |
| 153131 | Customized text was not reflecting in the Symptom, Description, User Communication, and Private Logs. | NA As Designed |
| 153220 | While configuring Workflows for Change Management module, User Approval was showing some issues. | NA |
| 153140 | The ticket were getting freezed when a template was added on to the ticket. | NA Configuration Issue |
| 152778 | Workgroup email Issue. | NA |
| 153061 | Public Article link was not working | NA |
| 152924 | For the major incident, a business rule was created based on specific conditions to trigger an email. The conditions were being met, and the business rule was activated, but the notifications were not being triggered. | NA Configuration Issue |
| 152769 | Manage incident List Page-Alignment issue. | NA Configuration Issue |
| 152841 | Test ticket. | NA |
| 152727 | Impact and priority values issue | NA Configuration Issue |
| 151950 | Workgroup change email Issue | NA |
| 139136 | Bulk update was not loading the fields, even after enabling the bulk update on Design list view. | NA |
| 152404 | Horizontal scroll bar issue in Incident and Request management screen. | NA |
| 152539 | Form Under Maintenance issue. | NA Configuration Issue |
| 152842 | After the Service Request was the Company details field was getting displayed as blank. | NA Configuration Issue |
| 152917 | Contract Management Module - Issue | NA Configuration Issue |
| 152933 | Mail Issue | NA Configuration Issue |
| 153106 | To move the script to Prod to view all the Workaround related fields in the view. | NA |
| 153112 | While importing users from Azure AD, in the column mapping the manager data was not visible however the manager details were available in the response. | NA Configuration Issue |
| 153296 | Urgency and Priority value were getting updated from Low to High. | NA Configuration Issue |