---
title: "Request Status by Workgroup"
slug: "request-status-by-workgroup"
updated: 2025-12-17T09:29:22Z
published: 2025-12-17T09:30:01Z
canonical: "help.symphonysummitai.com/request-status-by-workgroup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Status by Workgroup

The **Request Status by Workgroup** report shows the current status of requests (e.g., Open, In Progress, Resolved) grouped by assigned workgroup, supporting workload tracking, progress monitoring, and identification of performance trends across support teams. The **Request Status by Workgroup** report is shown in the following representation:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/request-status-by-workgroup-2025-07-23T05-34-46.964Z.jpg?sv=2026-02-06&spr=https&st=2026-10-27T20%3A34%3A14Z&se=2026-10-27T21%3A34%3A14Z&sr=c&sp=r&sig=U2QYCPQ9HJIVR3VFhFmJeQ2slv8Ep6xk9yiS7q5LHoc%3D)

Figure: Request Status by Workgroup