---
title: "Resolved Request Aging by Analyst"
slug: "resolved-request-aging-by-analyst"
updated: 2025-12-17T09:29:19Z
published: 2025-12-17T09:29:57Z
canonical: "help.symphonysummitai.com/resolved-request-aging-by-analyst"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolved Request Aging by Analyst

The **Resolved Request Aging by Analyst** report shows the time taken to resolve requests, grouped by the assigned analyst. This helps evaluate individual performance, identify resolution trends, and ensure alignment with service level targets.

The **Resolved Request Aging by Analyst** report is shown in the following representation:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/resolved-request-aging-by-analyst-2025-07-21T09-11-05.094Z.jpg?sv=2026-02-06&spr=https&st=2026-10-28T06%3A13%3A40Z&se=2026-10-28T07%3A13%3A40Z&sr=c&sp=r&sig=gnDBDCPqOYiKjv1zppBDsnq7ajQ9z4uZGnxj3zdCxxE%3D)

Figure: Resolved Request Aging by Analyst