---
title: "Resolved Request Aging by Category"
slug: "resolved-request-aging-by-category"
updated: 2025-12-17T09:29:19Z
published: 2025-12-17T09:29:57Z
canonical: "help.symphonysummitai.com/resolved-request-aging-by-category"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolved Request Aging by Category

The **Resolved Request Aging by Category** report presents the time taken to resolve requests, grouped by their respective categories. This helps identify which service areas are meeting resolution targets and where delays may be occurring, supporting continuous improvement and ensuring SLA compliance.

The **Resolved Request Aging by Category** report is shown in the following representation:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/resolved-request-aging-by-category-2025-07-21T09-18-09.762Z.jpg?sv=2026-02-06&spr=https&st=2026-10-28T08%3A32%3A55Z&se=2026-10-28T09%3A32%3A55Z&sr=c&sp=r&sig=E6ZH4SSa%2FLstrV1M8VkmBNjaUahqa5vGAeuXEr5KfrM%3D)

Figure: Resolved Request Aging by Category