---
title: "Resolved Request Aging by Classification"
slug: "resolved-request-aging-by-classification-1"
updated: 2025-12-17T09:29:22Z
published: 2025-12-17T09:30:01Z
canonical: "help.symphonysummitai.com/resolved-request-aging-by-classification-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolved Request Aging by Classification

The Resolved Request Aging by Classification report displays the time taken to resolve requests, grouped by their classification. This helps analyze resolution trends across different request types, identify delays, and ensure alignment with service level objectives.

The Resolved Request Aging by Classification report is shown in the following representation:

![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/resolved-request-aging-by-classification-2025-07-21T09-21-35.597Z.jpg?sv=2026-02-06&spr=https&st=2026-10-28T09%3A40%3A25Z&se=2026-10-28T10%3A40%3A25Z&sr=c&sp=r&sig=Q6XYTNfsRlXHUhkQQ8Ra8Rx2ZahztgjWq6dpdQ7Xass%3D)

Figure: Resolved Request Aging by Classification report