--- title: "Resolved Request Aging by Priority" slug: "resolved-request-aging-by-priority" updated: 2025-12-17T09:29:22Z published: 2025-12-17T09:30:01Z canonical: "help.symphonysummitai.com/resolved-request-aging-by-priority" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Resolved Request Aging by Priority The **Resolved Request Aging by Priority** report shows the time taken to resolve requests, grouped by their assigned priority levels. This helps evaluate how efficiently requests of different urgency levels are handled, ensuring SLA compliance and supporting effective resource management. The Resolved Request Aging by Priority report is shown in the following representation: ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/resolved-request-aging-by-priority-2025-07-21T09-22-27.303Z.jpg?sv=2026-02-06&spr=https&st=2026-10-28T10%3A25%3A55Z&se=2026-10-28T11%3A25%3A55Z&sr=c&sp=r&sig=nGXPpeUSgPJV1jfMKcdWo5rlBEDKntszNIJYFARovPY%3D) Figure: Resolved Request Aging by Priority report