--- title: "Change History and Versioning" slug: "sla-rule-change-history-and-versioning" updated: 2024-12-14T08:31:31Z published: 2024-12-14T08:31:31Z canonical: "help.symphonysummitai.com/sla-rule-change-history-and-versioning" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # Change History and Versioning Prior to viewing details about Change History of SLA Rule, configure at least one SLA Rule. For more information, refer [SLA Rule](https://help.symphonysummitai.com/summit-platform/docs/define-rule). On the SLA List configured SLA Rules are displayed. Upon selecting a SLA Rule you will be redirected to it’s configuration where you can view the Change History and Version. For more information, refer to the following: - [Change History](/summit-platform/docs/sla-rule-change-history-and-versioning#change-history) - [Versioning](/summit-platform/docs/sla-rule-change-history-and-versioning#versioning) ## Change History Upon performing any changes on the configured SLA Rule, the details of the change is recorded in the **Change History** of that particular configured **SLA Rule**. It Specifies the action such as if it was **Added** or **Updated**. This is represented as a clickable hyperlink that navigates to properties pop-up window that display the details of change on the properties. To view the Change History on the SLA Type, perform the following steps: 1. Navigate to **Designers** > **SLA Designer** > **SLA Rule**. SLA Type List page is displayed. 2. Click **ID hyperlink** on the List page to view it’s configuration. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/rule list page.png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D)Figure: SLA Rule List 3. Configured SLA Rule is displayed. 4. Click Change History icon ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/Change History(3).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) to view the changes made on this particular SLA Type. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/ch(1).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) Figure: SLA Type Configuration 5. History Pop-up window is displayed. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/history(7).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) Figure: History > [!NOTE] > Note > > The latest change Date is displayed first with expanded date accordion, while the other following remain collapsed. > > Newly added SLA Rule is displayed on the **Change History** as **Added**. 6. Click **Modified** action hyperlink in the Change History. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/history(8).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) Figure: History 7. History properties screen is displayed with the change in properties. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/his_prop.png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) Figure: History Properties For more information on list headers, refer to the following table: | List Column Header | Description | | --- | --- | | Property | Display the field name on which the change was made. **Example**: If you have made changes on Description field, then it will display the same. | | Old Value | Display the previous value, that is the value before making changes to the SLA Type Configuration. If no value was there then it will display null value. | | New Value | Display the new updated value on the field. | | Updated By | Mentions the name of the user who edited the field value. | | Updated Time | Display the time the change or edit was made by the user. | Simple Filters is applied to view the filtered results. For more information, refer [Simple Filters](https://help.symphonysummitai.com/summit-platform/docs/manage-sla-type#simple-filter). ## Versioning For every change made on the configuration, it is logged as a new version with the version number on the SLA Rule Configuration screen. To view the Versions, perform the following steps: 1. Navigate to **Designers** > **SLA Designer** > **SLA Rule**. SLA Type List page is displayed. 2. Click **ID hyperlink** on the List page to view it’s configuration. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/2(29).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D)Figure: List page 3. Configured SLA Rule is displayed. 4. Click Version dropdown, this is represented with **v**. Example: v1, v2, etc.. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/version.png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D)Figure: SLA Type Configuration Version > [!NOTE] > Note > > Version in blue is the current version. 5. Select the Version you want to change. Example: v2 6. Click **Yes** or **No** on the confirmation message. ![](https://cdn.document360.io/62351b42-cfbd-43ad-8ce1-82b8f455337f/Images/Documentation/3(17).png?sv=2026-02-06&spr=https&st=2026-11-04T11%3A23%3A49Z&se=2026-11-04T12%3A23%3A49Z&sr=c&sp=r&sig=wS2oo%2FBgTxW49u9uz%2BZzeLcoatvSVbkOKsgz%2BYpv9qU%3D) Figure: Confirmation Message 7. Selected version is applied on the configuration screen.