--- title: "SLA Templates" slug: "sla-templates" updated: 2024-03-06T18:27:29Z published: 2024-03-06T18:27:29Z canonical: "help.symphonysummitai.com/sla-templates" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.symphonysummitai.com/llms.txt > Use this file to discover all available pages before exploring further. # SLA Templates Refer to the following SLA Templates provided as out of the box(OOB). - [SLA Policy by Customer](https://help.symphonysummitai.com/summit-platform/docs/sla-policy-by-customer)