Chat
- 10 Apr 2025
- 2 Minutes to read
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Chat
- Updated on 10 Apr 2025
- 2 Minutes to read
- Print
- PDF
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Chat
Imagine having a smart assistant that handles tasks, makes decisions, and automates your work—that’s exactly what AIW Chat does!
AIW Chat empowers end users by providing intelligent automation, task execution, and decision-making assistance. End Users can interact with AI agents to enhance productivity by efficiently accessing information, automating routine tasks, and executing complex workflows.
No more switching between platforms or waiting on support—AIW Chat delivers instant solutions, letting you stay focused on what truly matters!
User Persona: End User
Benefits
Wondering what AIW Chat can do for you? Let’s explore the following infographic for its key benefits.
Use Case
Use Case | Solution |
In NovaTech the current process for accessing leave balance and used leaves is fragmented. Employees typically need to log in to the portal, navigate to multiple sections, and manually check the details about their leave balance (Sick Leave, Vacation Leave), and used leave days. This can cause delays in accessing information, frustrating employees and hindering time-off planning. Furthermore, it is not an intuitive or fast way for employees to quickly access both their remaining leave balance and leave usage data in a user-friendly format. It causes delays, high administrative effort, and limited tracking, leading to inefficiencies and communication gaps. | To address this requirement, AIW allows employees to directly access both their leave balance and used leave data with minimal intervention. AIW retrieves and present this information instantly in response to a simple query from the employee. It provides accurate and up-to-date leave details without requiring employees to navigate through multiple portal or tabs. |
AIW Chat
AIW Chat ensures seamless and efficient interactions, and accessing it is easy with just a few simple steps.
To utilize Chat component of AIW, perform the following steps:
Log in to the AIW hub as an End User. AIW chat window is available to start with. A sample screenshot is shown below:
Figure: AIW Demo Chat WindowClick chat icon to start the conversation.
Figure: Start Conversation
Once the End User clicks the chat icon, chat conversation window is displayed. A sample screenshot is shown below:
Figure: Chat Conversation
Figure: Start Conversation
Components
Each AIW chat window component optimizes usability, efficiency, and accessibility, enabling seamless employee interaction with AIW. These components integrate seamlessly to provide an intuitive user experience, reducing manual effort and simplifying navigation.
The following are various component of AIW Chat window.
Chat Input Box
Welcome to the AIW Console! To start interacting, simply type your queries or requests into the chat input box—your main gateway to exploring the capabilities of the AI. Ready to begin? Go ahead and ask away!
Figure: Chat Input Box
Welcome Message
End User receive a welcome message designed to introduce them to the AIW Console and guide them on how to interact effectively. A sample screenshot is shown below:
Figure: Welcome Message
AIW Response Area
AIW Chat Response Area displays AI-generated replies in real-time based on End User’s queries.
Figure: AI Response Area
If AIW doesn’t understand a query, it suggests rephrased questions or alternative solutions.
Now as we have understood the capabilities of AIW and how does it work, watch the following video to see it in action!
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