Apex & Workflow
Apps on Apex
Service Management
A comprehensive solution designed to manage and deliver efficient and effective IT Services!
Asset Management
Centralized system to ensure better control of inventory, tracking and maintenance of IT Assets!
Discovery
Get complete visibility of your IT landscape !
Common Stack
AI & Automation
Digital Agent
AI & Conversational Intelligence at your service: Discover insights with Digital Agent!
Service Automation
Automate IT service delivery and say goodbye to human intervention with our streamlined solution!
Copilot
Streamline support operations with Copilot's Generative and Predictive AI capabilities.
Quarterly updates
Q4 - 2025
Apex v2.0 Phase 1.2
Published Date: November 19, 2025
We are pleased to inform you that we have released the Apex v2.0 Phase 1.2
For more information on key features delivered as part of Apex v2.0 Phase 1.2 refer:
- New Features: Asset Management, Reports, Custom Script, and In-app AI Incident Clustering.
Q3 - 2025
Apex v2.0 Phase 1.1
Published Date: September 10, 2025
We are pleased to inform you that we have released the Apex v2.0 Phase 1.1 Release Notes
For more information on improvements delivered as part of Apex v2.0 Phase 1.1 release refer:
- Improvements: In-app AI features in Change Management, Analyst Dashboard, Themes and Reporting.
Service Automation v8
Published Date: September 10, 2025
We are pleased to inform you that we have released the Service Automation v8 Release Notes
For more information on key features delivered as part of v8 release refer:
- Feature Improvements: Feature enhancements added as part of v8.
Q2 - 2025
Apex v2.0 Phase 1
Published Date: June 18, 2025
We are pleased to inform you that we have released the Apex v2.0 Phase 1 Release Notes
For more information on improvements delivered as part of Apex v2.0 Phase 1 release refer:
- Improvements: UI Enhancements introduced as part of Apex v2.0 Phase 1.
Service Automation v7 SP5
Published Date: June 11, 2025
We are pleased to inform you that we have released the Service Automation v7 SP5 Release Notes
For more information on key features delivered as part of v7 SP5 release refer:
- New Features: Key new features introduced as part of v7 SP5.
- Feature Improvements: Feature enhancements added as part of v7 SP5.
Crescendo SP1 Release 6.3.1
Published Date: April 7, 2025
We are pleased to inform you that we have released the Crescendo SP1 6.3.1 Release Notes
For more information on key features delivered as part of Crescendo SP1 6.3.1 refer:
- New Features: Key new features introduced as part of Crescendo SP1 6.3.1.
- Improvements: Feature enhancements added as part of Crescendo SP1 6.3.1.
Q1 - 2025
Copilot V2.0
Published Date: February 10, 2025
We are pleased to inform you that we have released the Copilot v2.0 Release Notes
Key features delivered as part of Copilot v2.0 are:
- New Features: Key new features introduced as part of Copilot 2.0
- Improvements: Feature enhancements added as part of Copilot 2.0
Digital Agent v2.3
Published Date: February 10, 2025
We are pleased to inform you that we have released the Digital Agent v2.3 Release Notes
Key features delivered as part of Digital Agent v2.3 are:
- New Features: Key new features introduced as part of Digital Agent 2.3
- Improvements: Feature enhancements added as part of Digital Agent 2.3
Crescendo Release 6.3
Published Date: January 25, 2025
We are pleased to inform you that we have released the Crescendo 6.3 Release Notes
For more information on key features delivered as part of Crescendo 6.3 refer:
- New Features: Key new features introduced as part of Crescendo 6.3.
- Improvements: Feature enhancements added as part of Crescendo 6.3.