Applicable Channels |
|---|
Web |
MS Teams |
Slack |
Enquire about the logged Incidents easily through Copilot. It provides real-time updates and detailed information about the Incidents, ensuring you stay informed on their progress.
To enquire about Incidents, perform the following steps:
Click Copilot icon. The chat window opens up.
Provide input to Copilot for enquiring about logged in Incidents. Copilot displays the responses relevant to the provided input.
For example: User input: 'How many Incidents have I raised so far?'
Copilot response:
Figure: Incident enquiries
User input: 'Give me more details about INC00**9'
Copilot response:
Figure: Incident enquiries