User Management

Updated on 07 Mar 2025
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User Management is all about controlling who can access what within a workspace. It helps ensure that the right users have the right permissions to work with integrations, recipes, and other resources based on their roles and responsibilities. It also provides pre-defined roles, allowing to assign appropriate access levels to workspace users based on their needs.

User persona: Administrator

User Management plays a crucial role in ensuring a smooth workflow and it has two components:

Users
Workspace Mapping

Users

The Users section is essential for managing access, roles, and permissions, ensuring secure and efficient system collaboration. It helps organizations control user access, reduce security risks, and maintain organized workflows.

Create Users: Add new users to the platform, ensuring they have unique identities and credentials.
Assign Roles: Define user responsibilities by assigning roles Admin and User which determine their level of access.
Map Workspaces: Associate users with specific workspaces, ensuring they have access only to relevant projects and data.

This structured approach helps maintain security, role-based access control, and efficient workspace management.

Workspace Mapping

Workspace Mapping is used to assign users to specific workspaces, ensuring they have access only to relevant projects and data. It plays a key role in maintaining structured access control and role-based security within the system.

This structured approach enhances security, improves collaboration, and streamlines user management within an organization.

The following infographic shows the benefits of User Management:

Use Case

Let us consider the following use case:

Use Case

Solution

Novatech relies on a cloud-based integration platform to streamline workflows across departments such as IT, Finance, and Customer Support.

However, managing user access manually presents significant challenges, including unauthorized access due to inconsistent role assignments, excessive permissions that increase the risk of data breaches, and inefficient role management prone to errors. These issues create administrative overhead and slow down operational efficiency, highlighting the need for a structured user management approach.

By adopting a structured User Management system, Novatech ensures secure, and streamlined user provisioning. Automated user provisioning assigns predefined roles based on departments, granting employees instant access to necessary workspaces. User access management prevents unauthorized actions by assigning specific roles Admin and User.

Workspace mapping ensures employees can only access relevant integrations and workflows, while seamless offboarding revokes departing employees access instantly to enhance security. Additionally, audit and compliance tracking provides visibility into user activity for security audits and regulatory compliance. As a result, the organization achieves enhanced security, reduced administrative workload, and efficient user access control, enabling seamless collaboration while protecting critical integrations and data.

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