Registration

To sign-up on the Copilot Agent registration form, perform the following steps:

1. Click on the Registration Form to sign up.
   Registration Form is displayed.

2. Enter Email ID to verify the identity as an user of the organization and click Continue.
   Ensure that the Email ID is registered with the organization and must be able to use MS Teams.
   

   Figure: User Verification

3. An OTP is sent to the mentioned Email ID.
   You will receive the OTP to your mailbox.

4. Enter OTP and click Continue to proceed with the registration process.
   This verifies that the entered Email ID is authentic.
   

   Figure: OTP Verification

5. Enter Personal Details, for the first time the fields are blank.
   If the user is already registered then the details are auto populated based on the previous entries.
   

   Figure: Personal Details Registration Page

   For more information, refer the following Field Description:

   Field	Description
   Country	Select Country from the dropdown that you reside.
   First Name	Enter your First Name.
   Last Name	Enter your Last Name.
   Company	Enter the Company Name to which you are registered.
   Business Phone	Enter your Business Phone Number.
   Department	Enter Department name, this field value provide details about your work area. Example: Product Management, Development, Leadership etc.

6. Click Continue to proceed with the registration.

7. Enter user Domain details that validate against the organization.
   

   Figure: Domain Validation

   
   For more information, refer to the following Field Description:

   Field	Description
   Domain	Enter Domain name. This is the primary domain associated with your Azure Active Directory tenant. It is often your organization’s verified domain name. Example: acme.com
   Tenant ID	Enter a valid Tenant ID, from the Microsoft Entra ID. A unique GUID (Globally Unique Identifier) that identifies your Azure AD tenant. It is used to authorize access within the tenant’s scope. Example: 01234567-xxxx-1234-xxxx-0123456789xx
   Client ID	Enter a valid Client ID. Also known as the Application ID, this is a unique identifier for the registered application in Azure AD. Example: xxxxxxx01-0123-0123-xxxx-xx0123456789
   Client Secret	Enter Client Secret. A confidential string used by the app to prove its identity when requesting tokens. Must be securely stored and treated like a password. Example: “VeryLongRandomStringValueHere!@#012...”

8. Enter app instance details in the registration form.

   

   Figure: Register and configure app instance

   
   For more information, refer to the following Field Description:

   Field	Description
   App URL	Enter App URL it is a platform base URL used to construct redirection links, to view a ticket or to create an SR. Example: https://app.acme.com
   App base URL	Enter App base URL for backend API endpoints. Example: https://api.acme.com/v1
   API Key	Enter an API Key, this is an Authentication key used to access the APIs securely. Example: xx_xxx01xxxxx456
   Environment	Select an Environment for deployment stage which is an environment identifier. Example: Staging, Production

9. Click Next to complete the Registration.