Incident Enquiry

Enquire about the logged Incidents easily through Copilot. It provides real-time updates and detailed information about the Incidents, ensuring you stay informed on their progress.

To enquire about Incidents, perform the following steps:

1. Click Copilot icon. The chat window opens up.
   

2. Provide input to Copilot for enquiring about logged in Incidents. Copilot displays the responses relevant to the provided input.
   For example: User input: 'How many Incidents have I raised so far?'
   Copilot response:
   Figure: Incident enquiries
    
   User input: 'Give me more details about INC00**9'
   Copilot response:
   Figure: Incident enquiries