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      Retrieve SR Approvals
      • 21 May 2025
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      Contents

      Retrieve SR Approvals

      • Updated on 21 May 2025
      • 1 Minute to read
      • Print
      • PDF
      Article summary

      You can get a list of all SRs through the Copilot which are awaiting. The Copilot will provide details such as SR number and their categories. Click on the respective SR number to to view complete details of the SR in a new tab.

      To get the list of pending approvals, perform the following steps:

      1. Click Copilot icon. The chat window opens up.

      2. Provide input to Copilot for enquiring about the SRs which are awaiting approvals. Copilot displays the responses relevant to the provided input.

        For example:
        User input: 'Can you get me all the tickets that are pending approval?'
        Copilot response:Figure: SR list - pending approval

        Copilot displays the list of all tickets which are pending for your approval. The tickets list includes details like ticket number and category.

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